Internet2 IP Network Operations Report
09/24/2012 - 09/30/2012

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

196242-High 2-High Internet2 IP Network Backbone Circuit ATLA-HOUS Outage Resolved Circuit - Damaged Fiber 09/25/2012 7:05 PM 09/26/2012 4:02 AM

Unscheduled Outages Detail


Ticket No.:19624:45
Subject:Internet2 IP Network Backbone Circuit ATLA-HOUS Outage Resolved
Affected:Backbone Circuit ATLA-HOUS
Start Time:Tuesday, September 25, 2012, 7:05 PM (1905) UTC
End Time:Wednesday, September 26, 2012, 4:02 AM (0402) UTC
Description:Backbone circuit ATLA-HOUS was unavailable to the community. Level(3) Communications has advised that splicing has been complete and that they have secured the splice cases in the holes. No further outages are expected.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

19579 3-Elevated 2-High Internet2 IP Network Backbone Circuit HOUS-LOSA Maintenance Completed Hardware 09/25/2012 4:23 AM 09/25/2012 4:55 AM
19630 3-Elevated 2-High Internet2 IP Network Backbone Circuit LOSA-SALT Emergency Maintenance Completed Circuit 09/28/2012 5:10 AM 09/28/2012 5:14 AM
19671 3-Elevated 1-Critical Internet2 IP Network Core Node WASH Maintenance Completed Software 09/29/2012 3:02 AM 09/29/2012 3:03 AM
19634 3-Elevated 1-Critical Internet2 IP Network Core Node CHIC Maintenance Completed Software 09/29/2012 4:00 AM 09/29/2012 4:02 AM
19658 3-Elevated 2-High Internet2 IP Backbone Circuit CHIC-KANS Maintenance Completed (Night 1 of 2) Circuit 09/29/2012 5:43 AM 09/29/2012 6:18 AM

Scheduled Maintenances Detail

Ticket No.:19579:45
Subject:Internet2 IP Network Backbone Circuit HOUS-LOSA Maintenance Completed
Affected:Backbone Circuit HOUS-LOSA
ION Backbone Circuit LOSA-HOUS
Start Time:Tuesday, September 25, 2012, 4:23 AM (0423) UTC
End Time:Tuesday, September 25, 2012, 4:55 AM (0455) UTC
Description: Backbone Circuit HOUS-LOSA and ION Backbone Circuit LOSA-HOUS was unavailable while Level(3) Communications replaced failing hardware in Brenham and Giddings, TX. Maintenance has been completed.

Ticket No.:19630:45
Subject:Internet2 IP Network Backbone Circuit LOSA-SALT Emergency Maintenance Completed
Affected:Backbone Circuit LOSA-SALT
Start Time:Friday, September 28, 2012, 5:10 AM (0510) UTC
End Time:Friday, September 28, 2012, 5:14 AM (0514) UTC
Description: Internet2 Engineers performed emergency maintenance on the above affected circuit. Maintenance has been completed.

Ticket No.:19671:45
Subject:Internet2 IP Network Core Node WASH Maintenance Completed
Affected:Core Node WASH and its Connector(s) and Participants
Start Time:Saturday, September 29, 2012, 3:02 AM (0302) UTC
End Time:Saturday, September 29, 2012, 3:03 AM (0303) UTC
Description: Core Node WASH was unavailable while Internet2 Engineers upgraded the JunOS on rtr.wash. Maintenance has been completed.

Ticket No.:19634:45
Subject:Internet2 IP Network Core Node CHIC Maintenance Completed
Affected:Core Node CHIC and its Connectors and Participants
Start Time:Saturday, September 29, 2012, 4:00 AM (0400) UTC
End Time:Saturday, September 29, 2012, 4:02 AM (0402) UTC
Description: Core Node Chicago was briefly unavailable while Internet2 Engineers performed software maintenance. Maintenance has been completed.

Ticket No.:19658:45
Subject:Internet2 IP Backbone Circuit CHIC-KANS Maintenance Completed (Night 1 of 2)
Affected:Backbone CHIC-KANS
ION Backbone Circuit CHIC-KANS
Start Time:Saturday, September 29, 2012, 5:43 AM (0543) UTC
End Time:Saturday, September 29, 2012, 6:18 AM (0618) UTC
Description: The above listed was unavailable while Level(3) Communications technicians performed maintenance to relocate long haul cable due to bridge construction. Maintenance has been completed. The alternate night for this maintenance will not be needed.


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T16000 hr 1 min99.99008%99.95610%
NEWY T16000 hr 0 min100.00000%99.99981%
SEAT MX9600 hr 0 min100.00000%99.99981%
WASH T16000 hr 1 min99.99008%99.99849%
HOUS MX9600 hr 0 min100.00000%99.99962%
LOSA T16000 hr 0 min100.00000%99.99943%
ATLA T16000 hr 0 min100.00000%99.99905%
SALT T16000 hr 0 min100.00000%99.99924%
KANS T16000 hr 0 min100.00000%99.99981%

Aggregate Internet2 IP Core Nodes0 hr 2 min99.99780%99.99460%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-HOUS-LOSA-10GE-055590 hr 32 min99.68254%99.46337%
I2-ATLA-CHIC-10GE-054190 hr 0 min100.00000%99.73925%
** I2-HOUS-KANS-10GE-055600 hr 0 min100.00000%99.69706%
I2-CHIC-NEWY32AOA-10GE-052390 hr 0 min100.00000%99.74625%
** I2-CHIC-NEWY32AOA-10GE-056670 hr 0 min100.00000%99.74360%
** I2-NEWY32AOA-WASH-100GE-061260 hr 0 min100.00000%99.60415%
** I2-CHIC-WASH-100GE-061790 hr 0 min100.00000%99.99054%
** I2-HOUS-KANS-10GE-055610 hr 0 min100.00000%99.69687%
I2-ATLA-WASH-10GE-052510 hr 0 min100.00000%99.73036%
I2-ATLA-WASH-10GE-051330 hr 0 min100.00000%99.73036%
I2-ATLA-HOUS-10GE-054238 hr 57 min94.67262%99.82251%
** I2-ATLA-HOUS-10GE-055628 hr 57 min94.67262%99.82251%
** I2-KANS-SALT-10GE-055660 hr 0 min100.00000%99.97937%
I2-KANS-SALT-10GE-051380 hr 0 min100.00000%99.97937%
** I2-SALT-SEAT-10GE-055650 hr 0 min100.00000%99.99924%
** I2-SALT-SEAT-10GE-055730 hr 0 min100.00000%100.00000%
** I2-LOSA-SALT-10GE-055710 hr 4 min99.96032%99.99092%
** I2-LOSA-SALT-10GE-055630 hr 0 min100.00000%99.98259%
I2-ATLA-CHIC-10GE-056380 hr 0 min100.00000%99.79261%
I2-CHIC-KANS-10GE-055670 hr 35 min99.65278%99.93775%
I2-CHIC-KANS-10GE-055680 hr 35 min99.65278%99.93775%
I2-CHIC-KANS-10GE-059760 hr 35 min99.65278%99.93775%
I2-LOSA-SEAT-10GE-055640 hr 0 min100.00000%99.96518%
I2-LOSA-SEAT-10GE-055720 hr 0 min100.00000%99.96594%
I2-HOUS-LOSA-10GE-055810 hr 32 min99.68254%99.46337%

Aggregate All Internet2 IP Backbone Circuits20 hr 47 min99.50516%99.82875%





Upcoming Scheduled Maintenances

Ticket No.:19655:45
Subject:Internet2 IP Network Backbone Circuit HOUS-LOSA Maintenance
Affected:Backbone Circuit HOUS-LOSA
ION Backbone Circuit LOSA-HOUS
Start Time:Tuesday, October 2, 2012, 7:00 AM (0700) UTC
End Time:Tuesday, October 2, 2012, 9:00 AM (0900) UTC
Description: Backbone Circuit HOUS-LOSA and ION Backbone Circuit LOSA-HOUS will be unavailable while Level(3) Communications Technicians replace failing hardware in Giddings, TX. An extended outage is expected; however the entire window is reserved.

Ticket No.:19594:45
Subject:Internet2 IP Network Backbone Circuit ATLA-HOUS Maintenance
Affected:Backbone Circuit ATLA-HOUS
Start Time:Tuesday, October 2, 2012, 5:00 AM (0500) UTC
End Time:Tuesday, October 2, 2012, 7:00 AM (0700) UTC
Description: Backbone Circuit ATLA-HOUS will be unavailable while Level(3) Communications replaces faulty hardware in Tallahassee, FL. A brief outage is expected; however the entire window is reserved. IP Traffic should re-route during the outage.