Internet2 IP Network Operations Report
10/01/2012 - 10/07/2012

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

196982-High 2-High Internet2 IP Network Backbone Circuits ATLA-CHIC Outage Resolved Circuit - Damaged Fiber 10/03/2012 6:58 PM 10/04/2012 2:14 AM
197042-High 2-High Internet2 IP Network Backbone Circuit LOSA-SEAT Brief Outage Undetermined 10/04/2012 4:43 PM 10/04/2012 4:44 PM

Unscheduled Outages Detail


Ticket No.:19698:45
Subject:Internet2 IP Network Backbone Circuits ATLA-CHIC Outage Resolved
Affected:Backbone Circuits ATLA-CHIC
Start Time:Wednesday, October 3, 2012, 6:58 PM (1858) UTC
End Time:Thursday, October 4, 2012, 2:14 AM (0214) UTC
Description:Backbone circuits ATLA-CHIC are now available to the community. Level (3) Communications technicians worked with a fiber splice crew to repair damaged fiber between Portland, TN and Caneyville, KY. The splice crew has completed work, and all services have restored. No further outages are expected.

Ticket No.:19704:45
Subject:Internet2 IP Network Backbone Circuit LOSA-SEAT Brief Outage
Affected:Backbone Circuit LOSA-SEAT
Connector Oregon GigaPOP (LOSA)*
Start Time:Thursday, October 4, 2012, 4:43 PM (1643) UTC
End Time:Thursday, October 4, 2012, 4:44 PM (1644) UTC
Description:The above listed were briefly unavailable. Level(3) Professional Services has been contacted for investigation, however the cause of the outage is pending. Oregon GigaPOP is multihomed and therefore remained reachable.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

19594 3-Elevated 2-High Internet2 IP Network Backbone Circuit ATLA-HOUS Maintenance Completed Hardware 10/02/2012 5:02 AM 10/02/2012 5:08 AM
19655 3-Elevated 2-High Internet2 IP Network Backbone Circuit HOUS-LOSA Maintenance Completed Hardware 10/02/2012 7:01 AM 10/02/2012 7:08 AM
19705 3-Elevated 2-High Internet2 IP Network Backbone Circuit CHIC-WASH Emergency Maintenance Completed Circuit 10/04/2012 5:55 PM 10/04/2012 7:21 PM

Scheduled Maintenances Detail

Ticket No.:19594:45
Subject:Internet2 IP Network Backbone Circuit ATLA-HOUS Maintenance Completed
Affected:Backbone Circuit ATLA-HOUS
Start Time:Tuesday, October 2, 2012, 5:02 AM (0502) UTC
End Time:Tuesday, October 2, 2012, 5:08 AM (0508) UTC
Description: Backbone Circuit ATLA-HOUS is available after Level(3) Communications replaced faulty hardware in Tallahassee, FL. Maintenance has been completed. IP Traffic should have re-routed during the outage.

Ticket No.:19655:45
Subject:Internet2 IP Network Backbone Circuit HOUS-LOSA Maintenance Completed
Affected:Backbone Circuit HOUS-LOSA
ION Backbone Circuit LOSA-HOUS
Start Time:Tuesday, October 2, 2012, 7:01 AM (0701) UTC
End Time:Tuesday, October 2, 2012, 7:08 AM (0708) UTC
Description: Backbone Circuit HOUS-LOSA and ION Backbone Circuit LOSA- HOUS is available after Level(3) Communications Technicians replaced failing hardware in Giddings, TX.Maintenance has been completed.

Ticket No.:19705:45
Subject:Internet2 IP Network Backbone Circuit CHIC-WASH Emergency Maintenance Completed
Affected:Backbone Circuit CHIC-WASH
Start Time:Thursday, October 4, 2012, 5:55 PM (1755) UTC
End Time:Thursday, October 4, 2012, 7:21 PM (1921) UTC
Description: The above listed backbone circuit is available after Internet2 Engineers performed emergency maintenance. Traffic was re-routed off the backbone prior to the work and migrated back once finished. Maintenance has been completed.


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T16000 hr 0 min100.00000%99.95610%
NEWY T16000 hr 0 min100.00000%99.99981%
SEAT MX9600 hr 0 min100.00000%99.99981%
WASH T16000 hr 0 min100.00000%99.99849%
HOUS MX9600 hr 0 min100.00000%99.99962%
LOSA T16000 hr 0 min100.00000%99.99943%
ATLA T16000 hr 0 min100.00000%99.99905%
SALT T16000 hr 0 min100.00000%99.99924%
KANS T16000 hr 0 min100.00000%99.99981%

Aggregate Internet2 IP Core Nodes0 hr 0 min100.00000%99.99460%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-HOUS-LOSA-10GE-055590 hr 7 min99.93056%99.46204%
I2-ATLA-CHIC-10GE-054197 hr 16 min95.67460%99.72165%
** I2-HOUS-KANS-10GE-055600 hr 0 min100.00000%99.69706%
I2-CHIC-NEWY32AOA-10GE-052390 hr 0 min100.00000%99.77066%
** I2-CHIC-NEWY32AOA-10GE-056670 hr 0 min100.00000%99.78202%
** I2-NEWY32AOA-WASH-100GE-061260 hr 0 min100.00000%99.60415%
** I2-CHIC-WASH-100GE-061790 hr 0 min100.00000%99.99054%
** I2-HOUS-KANS-10GE-055610 hr 0 min100.00000%99.69687%
I2-ATLA-WASH-10GE-052510 hr 0 min100.00000%99.73036%
I2-ATLA-WASH-10GE-051330 hr 0 min100.00000%99.73036%
I2-ATLA-HOUS-10GE-054230 hr 6 min99.94048%99.82137%
** I2-ATLA-HOUS-10GE-055620 hr 6 min99.94048%99.82137%
** I2-KANS-SALT-10GE-055660 hr 0 min100.00000%99.97937%
I2-KANS-SALT-10GE-051380 hr 0 min100.00000%99.97937%
** I2-SALT-SEAT-10GE-055650 hr 0 min100.00000%99.99924%
** I2-SALT-SEAT-10GE-055730 hr 0 min100.00000%100.00000%
** I2-LOSA-SALT-10GE-055710 hr 0 min100.00000%99.99092%
** I2-LOSA-SALT-10GE-055630 hr 0 min100.00000%99.98259%
I2-ATLA-CHIC-10GE-056387 hr 16 min95.67460%99.77502%
I2-CHIC-KANS-10GE-055670 hr 0 min100.00000%99.93775%
I2-CHIC-KANS-10GE-055680 hr 0 min100.00000%99.93775%
I2-CHIC-KANS-10GE-059760 hr 0 min100.00000%99.93775%
I2-LOSA-SEAT-10GE-055640 hr 1 min99.99008%99.96499%
I2-LOSA-SEAT-10GE-055720 hr 1 min99.99008%99.96575%
I2-HOUS-LOSA-10GE-055810 hr 7 min99.93056%99.46204%

Aggregate All Internet2 IP Backbone Circuits15 hr 0 min99.64286%99.82964%





Upcoming Scheduled Maintenances

Ticket No.:19685:45
Subject:Internet2 IP Network Backbone Circuit ATLA-WASH Maintenance
Affected:Backbone Circuit ATLA-WASH
Connector MCNC (WASH)
Start Time:Monday, October 22, 2012, 4:00 AM (0400) UTC
End Time:Monday, October 22, 2012, 10:00 AM (1000) UTC
Description: Backbone Circuit ATLA-WASH and Connector MCNC's connection to WASH will be unavailable while Level(3) Communications Technicians permanently replace fiber between King George and McLean, VA due to previous damage. An outage of about an hour is expected; however the entire window is reserved. IP traffic will re-route during this maintenance. Connector MCNC is multihomed and therefore should remain reachable. An alternate window has been reserved for 10/23/12, 0400-1000 UTC, should it be required.

Ticket No.:19721:45
Subject:Internet2 IP Network Backbone Circuit ATLA-WASH Maintenance Alternate Window
Affected:Backbone Circuit ATLA-WASH
Connector MCNC (WASH)
Start Time:Tuesday, October 23, 2012, 4:00 AM (0400) UTC
End Time:Tuesday, October 23, 2012, 10:00 AM (1000) UTC
Description: Backbone Circuit ATLA-WASH and Connector MCNC's connection to WASH will be unavailable while Level(3) Communications Technicians permanently replace fiber between King George and McLean, VA due to previous damage. An outage of about an hour is expected; however the entire window is reserved. IP traffic will re-route during this maintenance. Connector MCNC is multihomed and therefore should remain reachable. This is an alternate window for ticket 19685:45, should it be required.