Internet2 IP Network Operations Report
04/01/2013 - 04/07/2013

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

206682-High 2-High Internet2 IP Network Backbone Circuit HOUS-LOSA Brief Outage Resolved Circuit - Bumped Fiber 04/05/2013 3:19 AM 04/05/2013 3:20 AM

Unscheduled Outages Detail


Ticket No.:20668:45
Subject:Internet2 IP Network Backbone Circuit HOUS-LOSA Brief Outage Resolved
Affected:Backbone Circuit HOUS-LOSA
Start Time:Friday, April 5, 2013, 3:19 AM (0319) UTC
End Time:Friday, April 5, 2013, 3:20 AM (0320) UTC
Description:Backbone Circuit HOUS-LOSA was briefly unavailable. Level(3) Communications Engineers report that outage was due to bumped fiber between Waller, TX and Houston, TX.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

20617 3-Elevated 2-High Internet2 IP Network Backbone Circuit CHIC-KANS Maintenance Completed Circuit 04/02/2013 10:29 AM 04/02/2013 11:17 AM
20661 3-Elevated 2-High Internet2 IP Network Backbone Circuit HOUS-LOSA Maintenance Completed Circuit 04/05/2013 6:00 AM 04/05/2013 8:30 AM
20643 3-Elevated 1-Critical Internet2 IP Network Core Node LOSA Maintenance Completed Hardware 04/05/2013 6:00 AM 04/05/2013 8:18 AM
20640 3-Elevated 3-Elevated Internet2 IP Network Various Core Node Interconnects Maintenance Completed Software 04/06/2013 3:01 AM 04/06/2013 4:00 AM

Scheduled Maintenances Detail

Ticket No.:20617:45
Subject:Internet2 IP Network Backbone Circuit CHIC-KANS Maintenance Completed
Affected:Backbone Circuit CHIC-KANS
Start Time:Tuesday, April 2, 2013, 10:29 AM (1029) UTC
End Time:Tuesday, April 2, 2013, 11:17 AM (1117) UTC
Description: A portion of the bundled Backbone Circuit CHIC-KANS was unavailable while Internet2 Engineers with the assistance of Level(3) and Equinix Engineers performed maintenance. Maintenance has been completed. Traffic continued to pass over the backbone, at a reduced capacity, until the faulty portion was restored.

Ticket No.:20661:45
Subject:Internet2 IP Network Backbone Circuit HOUS-LOSA Maintenance Completed
Affected:Backbone Circuit HOUS-LOSA
ION Backbone Circuit HOUS-LOSA
Start Time:Friday, April 5, 2013, 6:00 AM (0600) UTC
End Time:Friday, April 5, 2013, 8:30 AM (0830) UTC
Description: The above listed was unavailable while Level(3) Communications Engineers performed Texas DOT mandated backbone cable maintenance in Fairfield, TX. Maintenance has been completed. Backbone traffic re- routed during this maintenance.

Ticket No.:20643:45
Subject:Internet2 IP Network Core Node LOSA Maintenance Completed
Affected:Core Node LOSA and its Connectors, Participants and ION Backbones
Start Time:Friday, April 5, 2013, 6:00 AM (0600) UTC
End Time:Friday, April 5, 2013, 8:18 AM (0818) UTC
Description: The Core Node in Los Angeles, CA was unavailable while Internet2 Engineers performed a router upgrade. All connections to the Core Node was affected. IP Traffic re-routed during this maintenance. Maintenance has been completed.

Ticket No.:20640:45
Subject:Internet2 IP Network Various Core Node Interconnects Maintenance Completed
Affected:Core Node Interconnect KANS-KANS
Core Node Interconnect NEWY-NEWY
Core Node Interconnect ATLA-ATLA
Core Node Interconnect CHIC-CHIC
Core Node Interconnect HOUH-HOUS
Core Node Interconnect LOSA-LOSA
Core Node Interconnect SEAT-SEAT
Core Node Interconnect WASH-WASH
Start Time:Saturday, April 6, 2013, 3:01 AM (0301) UTC
End Time:Saturday, April 6, 2013, 4:00 AM (0400) UTC
Description: The above listed was unavailable while Internet2 Network Engineers performed software updates on all Advanced Layer 2 Services Core Nodes. Maintenance has been completed


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T16000 hr 0 min100.00000%99.98387%
NEWY T16000 hr 0 min100.00000%100.00000%
SEAT MX9600 hr 0 min100.00000%99.96699%
WASH T16000 hr 0 min100.00000%99.99905%
HOUS MX9600 hr 0 min100.00000%99.99203%
LOSA T16002 hr 17 min98.64087%99.97401%
ATLA T16000 hr 0 min100.00000%99.99962%
SALT T16000 hr 0 min100.00000%99.97970%
KANS T16000 hr 0 min100.00000%99.99981%

Aggregate Internet2 IP Core Nodes2 hr 17 min99.84899%99.98834%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-HOUS-LOSA-10GE-055594 hr 46 min97.16270%99.22568%
I2-ATLA-CHIC-10GE-054190 hr 0 min100.00000%99.81387%
** I2-HOUS-KANS-10GE-055600 hr 0 min100.00000%99.98254%
I2-CHIC-NEWY32AOA-10GE-052390 hr 0 min100.00000%99.96015%
** I2-CHIC-NEWY32AOA-10GE-056670 hr 0 min100.00000%99.96015%
** I2-NEWY32AOA-WASH-100GE-061260 hr 0 min100.00000%99.64917%
** I2-CHIC-WASH-100GE-061790 hr 0 min100.00000%99.99051%
** I2-HOUS-KANS-10GE-055610 hr 0 min100.00000%99.78142%
I2-ATLA-WASH-10GE-052510 hr 0 min100.00000%99.71957%
I2-ATLA-WASH-10GE-051330 hr 0 min100.00000%99.71957%
I2-ATLA-HOUS-10GE-054230 hr 0 min100.00000%99.77876%
** I2-ATLA-HOUS-10GE-055620 hr 0 min100.00000%99.77876%
** I2-KANS-SALT-10GE-055660 hr 0 min100.00000%99.93720%
I2-KANS-SALT-10GE-051380 hr 0 min100.00000%99.93701%
** I2-SALT-SEAT-10GE-055650 hr 0 min100.00000%99.96547%
** I2-SALT-SEAT-10GE-055730 hr 0 min100.00000%99.97970%
** I2-LOSA-SALT-10GE-055712 hr 17 min98.64087%99.94649%
** I2-LOSA-SALT-10GE-055632 hr 17 min98.64087%99.94099%
I2-ATLA-CHIC-10GE-056380 hr 0 min100.00000%99.86737%
I2-CHIC-KANS-10GE-055670 hr 0 min100.00000%99.97211%
I2-CHIC-KANS-10GE-055680 hr 0 min100.00000%99.97363%
I2-CHIC-KANS-10GE-059760 hr 48 min99.52381%99.94877%
I2-LOSA-SEAT-10GE-055642 hr 17 min98.64087%99.94365%
I2-LOSA-SEAT-10GE-055722 hr 17 min98.64087%99.94725%
I2-HOUS-LOSA-10GE-055814 hr 47 min97.15278%99.22549%

Aggregate All Internet2 IP Backbone Circuits19 hr 29 min99.53611%99.83781%




Upcoming Scheduled Maintenances

Ticket No.:20621:45
Subject:Internet2 IP Network Backbone Circuit CHIC-KANS Maintenance
Affected:Backbone Circuit CHIC-KANS
Start Time:Tuesday, April 9, 2013, 5:00 AM (0500) UTC
End Time:Tuesday, April 9, 2013, 11:00 AM (1100) UTC
Description: Backbone Circuit CHIC-KANS will be unavailable while circuit provider Engineers perform maintenance. An outage up to four hours is expected; however, the entire window is reserved. IP traffic will re-route during this maintenance.

Ticket No.:20680:45
Subject:Internet2 IP Network Backbone Circuit HOUS-KANS Maintenance
Affected:Backbone Circuit HOUS-KANS
ION Backbone Circuit HOUS-KANS
Connector Learn
Peer Dell
Start Time:Wednesday, April 10, 2013, 9:00 AM (0900) UTC
End Time:Wednesday, April 10, 2013, 10:00 AM (1000) UTC
Description: DWDM System HOUS-KANS will be unavailable while vendor Engineers perform hardware maintenance in Springer, OK. A brief outage is expected; however the entire window is reserved.

Ticket No.:20683:45
Subject:Internet2 IP Network Core Node ATLA Maintenance
Affected:Core Node ATLA and its Connectors and Participants
Start Time:Friday, April 12, 2013, 3:00 AM (0300) UTC
End Time:Friday, April 12, 2013, 8:00 AM (0800) UTC
Description: Core Node ATLA will be unavailable while Internet2 Engineers perform core node upgrade maintenance. Outages are expected throughout and the entire window is reserved. All connections to the Core Node will be affected