Generated Report for Internet2 IP

Internet2 IP Network Operations Report
04/15/2013 - 04/21/2013

Internet2 IP Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

20733	2-High	2-High	Internet2 IP Network Backbone Circuit HOUS-KANS Outage Resolved	Unannounced Maintenance	04/15/2013 11:18 AM	04/15/2013 6:43 PM
20736	2-High	2-High	Internet2 IP Network Backbone Circuit LOSA-SEAT Outage Resolved	Circuit - Damaged Fiber	04/16/2013 8:05 AM	04/16/2013 4:59 PM

Unscheduled Outages Detail

Ticket No.:	20733:45
Subject:	Internet2 IP Network Backbone Circuit HOUS-KANS Outage Resolved
Affected:	Backbone Circuit HOUS-KANS
Start Time:	Monday, April 15, 2013, 11:18 AM (1118) UTC
End Time:	Monday, April 15, 2013, 6:43 PM (1843) UTC
Description:	Backbone Circuit HOUS-KANS is currently available. Level(3) Communications Engineers have confirmed that the outage was due to failed maintenance. Ciena Engineers have replaced the faulty card and service has been restored. No further outages are expected.

Ticket No.:	20736:45
Subject:	Internet2 IP Network Backbone Circuit LOSA-SEAT Outage Resolved
Affected:	Backbone Circuit LOSA-SEAT
Start Time:	Tuesday, April 16, 2013, 8:05 AM (0805) UTC
End Time:	Tuesday, April 16, 2013, 4:59 PM (1659) UTC
Description:	Backbone Circuit LOSA-SEAT is currently available. Level(3) Communications has located and repaired a fiber cut located between Sunnyvale and Sun Martin. Service has been restored and no further outages are expected.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

20684	3-Elevated	1-Critical	Internet2 IP Network Core Node WASH Maintenance Completed	Hardware	04/18/2013 3:00 AM	04/18/2013 7:09 AM

Scheduled Maintenances Detail

Ticket No.:	20684:45
Subject:	Internet2 IP Network Core Node WASH Maintenance Completed
Affected:	Core Node WASH and its Connector(s) and Participants
Start Time:	Thursday, April 18, 2013, 3:00 AM (0300) UTC
End Time:	Thursday, April 18, 2013, 7:09 AM (0709) UTC
Description:	Core Node WASH was unavailable while Internet2 Engineers performed core node upgrade maintenance. Maintenance has been completed. All connections to the Core Node was affected.

Downtime and Availability

Internet2 IP Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
CHIC T1600	0 hr 0 min	100.00000%	99.98387%
NEWY T1600	0 hr 0 min	100.00000%	100.00000%
SEAT MX960	0 hr 0 min	100.00000%	99.96699%
WASH T1600	4 hr 8 min	97.53968%	99.95200%
HOUS MX960	0 hr 0 min	100.00000%	99.99203%
LOSA T1600	0 hr 0 min	100.00000%	99.97401%
ATLA T1600	0 hr 0 min	100.00000%	99.98558%
SALT T1600	0 hr 0 min	100.00000%	99.97970%
KANS T1600	0 hr 0 min	100.00000%	99.99981%

Aggregate Internet2 IP Core Nodes	4 hr 8 min	99.72663%	99.98155%

** Less than 52 weeks of data available

Internet2 IP Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-HOUS-LOSA-10GE-05559	0 hr 0 min	100.00000%	99.25603%
I2-ATLA-CHIC-10GE-05419	0 hr 0 min	100.00000%	99.81387%
** I2-HOUS-KANS-10GE-05560	7 hr 25 min	95.58532%	99.89811%
I2-CHIC-NEWY32AOA-10GE-05239	0 hr 0 min	100.00000%	99.96053%
** I2-CHIC-NEWY32AOA-10GE-05667	0 hr 0 min	100.00000%	99.96053%
** I2-NEWY32AOA-WASH-100GE-06126	0 hr 0 min	100.00000%	99.68352%
** I2-CHIC-WASH-100GE-06179	0 hr 0 min	100.00000%	99.99051%
** I2-HOUS-KANS-10GE-05561	7 hr 25 min	95.58532%	99.69699%
I2-ATLA-WASH-10GE-05251	4 hr 8 min	97.53968%	99.67251%
I2-ATLA-WASH-10GE-05133	4 hr 8 min	97.53968%	99.67251%
I2-ATLA-HOUS-10GE-05423	0 hr 0 min	100.00000%	99.77876%
** I2-ATLA-HOUS-10GE-05562	0 hr 0 min	100.00000%	99.77876%
** I2-KANS-SALT-10GE-05566	0 hr 0 min	100.00000%	99.93720%
I2-KANS-SALT-10GE-05138	0 hr 0 min	100.00000%	99.93701%
** I2-SALT-SEAT-10GE-05565	0 hr 0 min	100.00000%	99.96547%
** I2-SALT-SEAT-10GE-05573	0 hr 0 min	100.00000%	99.97970%
** I2-LOSA-SALT-10GE-05571	0 hr 0 min	100.00000%	99.94649%
** I2-LOSA-SALT-10GE-05563	0 hr 0 min	100.00000%	99.94725%
I2-ATLA-CHIC-10GE-05638	0 hr 0 min	100.00000%	99.86737%
I2-CHIC-KANS-10GE-05567	0 hr 0 min	100.00000%	99.97211%
I2-CHIC-KANS-10GE-05568	0 hr 0 min	100.00000%	99.97363%
I2-CHIC-KANS-10GE-05976	0 hr 0 min	100.00000%	99.92164%
I2-LOSA-SEAT-10GE-05564	8 hr 54 min	94.70238%	99.80400%
I2-LOSA-SEAT-10GE-05572	8 hr 54 min	94.70238%	99.80760%
I2-HOUS-LOSA-10GE-05581	0 hr 0 min	100.00000%	99.25584%

Aggregate All Internet2 IP Backbone Circuits	40 hr 54 min	99.02619%	99.81912%

Upcoming Scheduled Maintenances

Ticket No.:	20708:45
Subject:	Internet2 IP Network Backbone Circuit ATLA-CHIC Maintenance
Affected:	Backbone Circuit ATLA-CHIC Connector IndianaGigaPOP* Connector KyRON* Connector University of Memphis* Connector SOX*
Start Time:	Friday, April 26, 2013, 5:00 AM (0500) UTC
End Time:	Friday, April 26, 2013, 11:00 AM (1100) UTC
Description:	Backbone circuit ATLA-CHIC will be unavailable while vendor Engineers repair fiber in Caneyville, KY. An outage of up to 5 hours is expected; however the entire window is reserved. *Denotes Connectors are multihomed and should remain reachable

Ticket No.:	20768:45
Subject:	Internet2 IP Network Backbone Circuit HOUS-LOSA Maintenance
Affected:	Backbone Circuit HOUS-LOSA ION Backbone Circuit HOUS-LOSA
Start Time:	Tuesday, April 30, 2013, 4:00 AM (0400) UTC
End Time:	Tuesday, April 30, 2013, 6:00 AM (0600) UTC
Description:	Backbone Circuit HOUS-LOSA will be unavailable while Level(3) Communications performs hardware maintenance in Tornillo, TX. Outages are expected, and the entire window is reserved.

Ticket No.:	20761:45
Subject:	Internet2 IP Network Core Node NEWY Maintenance
Affected:	Core Node NEWY ION Backbone NEWY-WASH Connector Northern Crossroads and associated participants Connector MARIA and associated peers and participants Connector MAX GigaPOP and associated peers and participants Connector MAGPI and associated peers and participants
Start Time:	Friday, May 3, 2013, 3:00 AM (0300) UTC
End Time:	Friday, May 3, 2013, 8:00 AM (0800) UTC
Description:	Core Node NEWY will be unavailable while Internet2 Engineers perform hardware maintenance. An outage of up to two hours is anticipated; however, the entire window is reserved. All connections to the Core Node will be affected. IP Traffic will re-route during this maintenance.

Ticket No.:	20765:45
Subject:	Internet2 IP Network Backbone Circuit KANS-SALT Maintenance
Affected:	Backbone Circuit KANS-SALT Connector CalREN and its participants
Start Time:	Wednesday, May 8, 2013, 5:00 AM (0500) UTC
End Time:	Wednesday, May 8, 2013, 11:00 AM (1100) UTC
Description:	Backbone Circuit KANS-SALT will be unavailable while Level(3) Engineers perform maintenance. Outages will be expected throughout the entire window. IP traffic will re-route during this maintenance.