Internet2 IP Network Operations Report
04/29/2013 - 05/05/2013

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

208341-Critical 1-Critical Internet2 IP Network Core Node WASH Brief Outage Hardware 05/04/2013 2:45 AM 05/04/2013 2:47 AM

Unscheduled Outages Detail


Ticket No.:20834:45
Subject:Internet2 IP Network Core Node WASH Brief Outage
Affected:Core Node WASH and its Connector(s) and Participants.
Start Time:Saturday, May 4, 2013, 2:45 AM (0245) UTC
End Time:Saturday, May 4, 2013, 2:47 AM (0247) UTC
Description:Core Node WASH was briefly unavailable. Internet2 Engineers have advised this was related to a hardware issue with the router in Washington, DC. This issue has been resolved. All connections to the Core Node were affected.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

20767 3-Elevated 2-High Internet2 IP Network Backbone Circuit HOUS-KANS Maintenance Completed Circuit 05/01/2013 4:03 AM 05/01/2013 4:11 AM
20761 3-Elevated 1-Critical Internet2 IP Network Core Node NEWY Maintenance Completed Hardware 05/02/2013 3:00 AM 05/02/2013 3:59 AM

Scheduled Maintenances Detail

Ticket No.:20767:45
Subject:Internet2 IP Network Backbone Circuit HOUS-KANS Maintenance Completed
Affected:Backbone Circuit HOUS-KANS
ION Backbone Circuit HOUS-KANS (I2-HOUS-KANS-10GE-05780)
Connector Learn
Peer Dell
Start Time:Wednesday, May 1, 2013, 4:03 AM (0403) UTC
End Time:Wednesday, May 1, 2013, 4:11 AM (0411) UTC
Description: Backbone Circuit HOUS-KANS was unavailable while vendor Engineers performed hardware maintenance in Springer, OK. The maintenance has been completed.

Ticket No.:20761:45
Subject:Internet2 IP Network Core Node NEWY Maintenance Completed
Affected:Core Node NEWY
ION Backbone NEWY-WASH
Connector Northern Crossroads and associated participants
Connector MARIA and associated peers and participants
Connector MAX GigaPOP and associated peers and participants
Connector MAGPI and associated peers and participants
Start Time:Thursday, May 2, 2013, 3:00 AM (0300) UTC
End Time:Thursday, May 2, 2013, 3:59 AM (0359) UTC
Description: Core Node NEWY was unavailable while Internet2 Engineers performed hardware maintenance. Maintenance has been completed. IP Traffic re- routed during this maintenance.


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T16000 hr 0 min100.00000%99.98387%
NEWY T16000 hr 58 min99.42460%99.98900%
SEAT MX9600 hr 0 min100.00000%99.96699%
WASH T16000 hr 2 min99.98016%99.95162%
HOUS MX9600 hr 0 min100.00000%99.99203%
LOSA T16000 hr 0 min100.00000%99.97401%
ATLA T16000 hr 0 min100.00000%99.98558%
SALT T16000 hr 0 min100.00000%99.97970%
KANS T16000 hr 0 min100.00000%99.99981%

Aggregate Internet2 IP Core Nodes1 hr 0 min99.93386%99.98029%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-HOUS-LOSA-10GE-055590 hr 0 min100.00000%99.25641%
I2-ATLA-CHIC-10GE-054190 hr 0 min100.00000%99.66378%
** I2-HOUS-KANS-10GE-055600 hr 8 min99.92063%99.89659%
I2-CHIC-NEWY32AOA-10GE-052390 hr 0 min100.00000%99.96053%
** I2-CHIC-NEWY32AOA-10GE-056670 hr 0 min100.00000%99.96053%
** I2-NEWY32AOA-WASH-100GE-061260 hr 0 min100.00000%99.71843%
** I2-CHIC-WASH-100GE-061790 hr 0 min100.00000%99.99051%
** I2-HOUS-KANS-10GE-055610 hr 8 min99.92063%99.69547%
I2-ATLA-WASH-10GE-052510 hr 0 min100.00000%99.67232%
I2-ATLA-WASH-10GE-051330 hr 0 min100.00000%99.67232%
I2-ATLA-HOUS-10GE-054230 hr 0 min100.00000%99.77876%
** I2-ATLA-HOUS-10GE-055620 hr 0 min100.00000%99.77876%
** I2-KANS-SALT-10GE-055660 hr 0 min100.00000%99.93720%
I2-KANS-SALT-10GE-051380 hr 0 min100.00000%99.93701%
** I2-SALT-SEAT-10GE-055650 hr 0 min100.00000%99.96623%
** I2-SALT-SEAT-10GE-055730 hr 0 min100.00000%99.97970%
** I2-LOSA-SALT-10GE-055710 hr 0 min100.00000%99.94649%
** I2-LOSA-SALT-10GE-055630 hr 0 min100.00000%99.94725%
I2-ATLA-CHIC-10GE-056380 hr 0 min100.00000%99.71729%
I2-CHIC-KANS-10GE-055670 hr 0 min100.00000%99.97647%
I2-CHIC-KANS-10GE-055680 hr 0 min100.00000%99.97799%
I2-CHIC-KANS-10GE-059760 hr 0 min100.00000%99.92600%
I2-LOSA-SEAT-10GE-055640 hr 0 min100.00000%99.80400%
I2-LOSA-SEAT-10GE-055720 hr 0 min100.00000%99.80760%
I2-HOUS-LOSA-10GE-055810 hr 0 min100.00000%99.25622%

Aggregate All Internet2 IP Backbone Circuits0 hr 16 min99.99365%99.80895%




Upcoming Scheduled Maintenances

Ticket No.:20842:45
Subject:Internet2 IP Network Core Node WASH Emergency Maintenance *Tracking*
Affected:Core Node WASH and its Connector(s) and Participants.
ION Backbone LOSA-WASH
Start Time:Monday, May 6, 2013, 5:00 PM (1700) UTC
End Time:Monday, May 6, 2013, 7:00 PM (1900) UTC
Description: This is to document the process of installation of the replacement RE at WASH.

Ticket No.:20765:45
Subject:Internet2 IP Network Backbone Circuit KANS-SALT Maintenance
Affected:Backbone Circuit KANS-SALT
Connector CalREN and its participants
Start Time:Wednesday, May 8, 2013, 5:00 AM (0500) UTC
End Time:Wednesday, May 8, 2013, 11:00 AM (1100) UTC
Description: Backbone Circuit KANS-SALT will be unavailable while Level(3) Engineers perform maintenance. Outages will be expected throughout the entire window. IP traffic will re-route during this maintenance.

Ticket No.:20809:45
Subject:Internet2 IP Network Backbone Circuit HOUS-LOSA Maintenance
Affected:Backbone Circuit HOUS-LOSA
ION Backbone Circuit HOUS-LOSA
Start Time:Wednesday, May 8, 2013, 5:00 AM (0500) UTC
End Time:Wednesday, May 8, 2013, 7:00 AM (0700) UTC
Description: Backbone Circuit HOUS-LOSA will be unavailable while Level(3) Communications performs hardware maintenance in Tornillo, TX. Outages are expected, and the entire window is reserved.

Ticket No.:20812:45
Subject:Internet2 IP Network Backbone Circuit LOSA-SEAT Maintenance
Affected:Backbone Circuit LOSA-SEAT
Connector Oregon Gigapop
Start Time:Thursday, May 9, 2013, 7:00 AM (0700) UTC
End Time:Thursday, May 9, 2013, 1:00 PM (1300) UTC
Description: Backbone Circuit LOSA-SEAT will be unavailable while Level(3) Communications Engineers perform maintenance. An outage of 6 hours is expected; however, the entire window is reserved. IP traffic will re-route during this maintenance.

Ticket No.:20771:45
Subject:Internet2 IP Network Backbone HOUS-LOSA Maintenance
Affected:Backbone HOUS-LOSA
ION Backbone HOUS-LOSA
Start Time:Friday, May 10, 2013, 5:00 AM (0500) UTC
End Time:Friday, May 10, 2013, 11:00 AM (1100) UTC
Description: IP Backbone HOUS-LOSA will be unavailable while Level(3) Communications Engineers perform maintenance required by the TXDOT in Giddings, TX and Austin, TX. An outage of 20 minutes is expected; however the entire window is reserved. IP Traffic will re-route.