Internet2 IP Network Operations Report
08/25/2014 - 08/31/2014

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Source Of Impact Start Time (UTC) End Time (UTC)

236644-Normal 2-High Brief Outage - I2 IP Backbone CLEV-NEWY1118TH InvestigatingUndetermined 08/26/2014 6:31 AM 08/26/2014 6:32 AM
236862-High 2-High Brief Outage Resolved - I2 IP Various Backbones HardwareVendor 08/29/2014 4:16 AM 08/29/2014 4:18 AM

Unscheduled Outages Detail


Ticket No.:23664:45
Subject:Brief Outage - I2 IP Backbone CLEV-NEWY1118TH
Source Of Impact:Undetermined
Affected:Backbone CLEV-NEWY1118TH
Start Time:Tuesday, August 26, 2014, 6:31 AM (0631) UTC
End Time:Tuesday, August 26, 2014, 6:32 AM (0632) UTC
Description:Backbone CLEV-NEWY1118TH was briefly unavailable. Level(3) Communications are investigating the cause; however, the reason for the outage is pending. IP traffic re-routed.

Ticket No.:23686:45
Subject:Brief Outage Resolved - I2 IP Various Backbones
Source Of Impact:Vendor
Affected:Backbone CHIC-WASH
Backbone CHIC-ATLA
Backbone CHIC-CLEV
Backbone CHIC-KANS
Start Time:Friday, August 29, 2014, 4:16 AM (0416) UTC
End Time:Friday, August 29, 2014, 4:18 AM (0418) UTC
Description:The above listed backbones were briefly unavailable. Internet2 Engineers have advised that the root cause of this issue was an AL2S Management Module hardware failure. IP traffic re-routed.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Start Time (UTC) End Time (UTC)

23646 3-Elevated 2-High Maintenance Completed - I2 IP Backbone ATLA-HOUS Circuit Vendor08/26/2014 4:03 AM 08/26/2014 4:05 AM
23655 3-Elevated 2-High Emergency Maintenance Completed 2 of 2 - I2 IP Backbone ATLA-CHIC CircuitVendor 08/27/2014 5:00 AM 08/27/2014 8:51 AM
08/27/2014 8:52 AM 08/27/2014 8:53 AM
23560 3-Elevated 2-High Maintenance Completed 1 of 2 - I2 IP Backbone CHIC-CLEV & Connector MREN Circuit Vendor08/28/2014 4:13 AM 08/28/2014 5:29 AM

Scheduled Maintenances Detail

Ticket No.:23646:45
Subject:Maintenance Completed - I2 IP Backbone ATLA-HOUS
Source Of Impact:Vendor
Affected:Backbone ATLA-HOUS
Start Time:Tuesday, August 26, 2014, 4:03 AM (0403) UTC
End Time:Tuesday, August 26, 2014, 4:05 AM (0405) UTC
Description: Backbone ATLA-HOUS was briefly unavailable while Level 3 Engineers worked with Internet2 Engineers to perform a fiber replacement maintenance. An outage was experienced.This maintenance has been completed.

Ticket No.:23655:45
Subject:Emergency Maintenance Completed 2 of 2 - I2 IP Backbone ATLA-CHIC
Source Of Impact:Vendor
Affected:Backbone ATLA-CHIC
Connector SOX
Start Time:Wednesday, August 27, 2014, 5:00 AM (0500) UTC
End Time:Wednesday, August 27, 2014, 8:51 AM (0851) UTC
Start Time:Wednesday, August 27, 2014, 8:52 AM (0852) UTC
End Time:Wednesday, August 27, 2014, 8:53 AM (0853) UTC
Description: Backbone ATLA-CHIC was unavailable while Internet2's fiber provider performed emergency maintenance to relocate cable in Chicago, Illinois, as mandated by the Illinois State Highway Authority. Maintenance has been completed. IP traffic re-routed during this maintenance. * This is 2nd of 2 maintenance windows *

Ticket No.:23560:45
Subject:Maintenance Completed 1 of 2 - I2 IP Backbone CHIC-CLEV & Connector MREN
Source Of Impact:Vendor
Affected:Backbone CHIC-CLEV
Connector MREN
Start Time:Thursday, August 28, 2014, 4:13 AM (0413) UTC
End Time:Thursday, August 28, 2014, 5:29 AM (0529) UTC
Description: The above listed backbone and connector were unavailable while Internet2's Fiber Provider Engineers performed maintenance. Maintenance has been completed. IP traffic re-routed during this maintenance. The alternate window will not be required.


Downtime and Availability



Internet2 IP Core Nodes Down TimeReporting Period Availability52 Week Availability
ATLA MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99412% 99.99867%
CHIC MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98691% 100.00000%
CLEV MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99165% 99.99924%
HOUS MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99791% 100.00000%
KANS MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99734% 100.00000%
LOSA MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99203% 100.00000%
NEWY MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99943% 100.00000%
SALT MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99317% 99.99981%
SEAT MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.99734% 100.00000%
WASH MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98937% 100.00000%
rtsw0.sing1.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
rtsw.sing2.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%

Aggregate Internet2 IP Core Nodes0 hr 0 min0 hr 0 min100.00000%100.00000%99.99494%99.99981%

** Less than 52 weeks of data available

NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.

Internet2 IP Backbone CircuitsDown Time Reporting Period Availability52 Week Availability
R&E 100G Backbone: I2-ATLA-CHIC-VLAN-09181 3 hr 53 min0 hr 2 min 97.68849%99.98016% 99.71103%99.95579%
R&E 100G Backbone: I2-ATLA-HOUS-VLAN-09182 0 hr 2 min0 hr 0 min 99.98016%100.00000% 99.64500%99.89451%
R&E 100G Backbone: I2-ATLA-WASH-VLAN-09179 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.74271%99.82525%
R&E 100G Backbone: I2-CHIC-CLEV-VLAN-09180 1 hr 16 min0 hr 0 min 99.24603%100.00000% 99.49586%99.66056%
R&E 100G Backbone: I2-CHIC-KANS-VLAN-09183 0 hr 2 min0 hr 2 min 99.98016%99.98016% 99.90513%99.97685%
R&E 100G Backbone: I2-CLEV-NEWY32AOA-VLAN-09177 0 hr 1 min0 hr 1 min 99.99008%99.99008% 99.97628%99.99905%
R&E 100G Backbone: I2-CLEV-WASH-VLAN-09178 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.81273%99.96566%
R&E 100G Backbone: I2-HOUS-KANS-VLAN-09184 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.62337%99.71748%
R&E 100G Backbone: I2-HOUS-LOSA-VLAN-09189 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.58428%99.68333%
R&E 100G Backbone: I2-KANS-SALT-VLAN-09185 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.66132%99.73361%
R&E 100G Backbone: I2-LOSA-SALT-VLAN-09188 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.94592%100.00000%
R&E 100G Backbone: I2-LOSA-SEAT-VLAN-09187 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97040%99.99981%
R&E 100G Backbone: I2-LOSA-SEAT-VLAN-09328 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.96566%99.99981%
R&E 100G Backbone: I2-NEWY32AOA-WASH-VLAN-09176 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89640%99.93966%
R&E 100G Backbone: I2-SALT-SEAT-VLAN-09186 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98729%99.99943%
R&E 100G Backbone: I2-SALT-SEAT-VLAN-09327 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98729%99.99943%
R&E 100G Backbone: I2-WASH-ATLA-VLAN-09179 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
R&E 100G Backbone: I2-ATLA-WASH-VLAN-09318 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.70059%99.81349%
Legacy 10G Backbone: I2-ATLA-CHIC-10GE-05419 3 hr 51 min0 hr 0 min 97.70833%100.00000% 99.83682%99.96831%
Legacy 10G Backbone: I2-ATLA-HOUS-10GE-05423 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.34009%99.73361%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-05251 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.84707%99.85030%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-09142 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.84707%99.85030%
Legacy 10G Backbone: I2-CHIC-CLEV-10GE-08891 1 hr 16 min0 hr 0 min 99.24603%100.00000% 99.64405%99.68067%
Legacy 10G Backbone: I2-CHIC-KANS-10GE-05781 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.93473%99.98710%
Legacy 10G Backbone: I2-CHIC-KANS-10GE-05976 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.86813%99.92050%
Legacy 10G Backbone: I2-CLEV-NEWY32AOA-10GE-08894 0 hr 1 min0 hr 1 min 99.99008%99.99008% 99.96452%99.99962%
Legacy 10G Backbone: I2-CLEV-WASH-10GE-08889 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.82886%99.83891%
Legacy 10G Backbone: I2-HOUS-KANS-10GE-05560 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.64879%99.75011%
Legacy 10G Backbone: I2-HOUS-KANS-LAG-08934 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
Legacy 10G Backbone: I2-HOUS-LOSA-10GE-05559 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.70932%99.80020%
Legacy 10G Backbone: I2-KANS-SALT-10GE-05566 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.90798%99.99962%
Legacy 10G Backbone: I2-KANS-SALT-LAG-08935 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.90798%99.99962%
Legacy 10G Backbone: I2-LOSA-SALT-10GE-05563 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.74992%99.80666%
Legacy 10G Backbone: I2-LOSA-SEAT-10GE-05564 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97818%99.99848%
Legacy 10G Backbone: I2-LOSA-SEAT-10GE-05572 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97704%99.99848%
Legacy 10G Backbone: I2-NEWY32AOA-WASH-10GE-07612 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.78825%99.91177%
Legacy 10G Backbone: I2-SALT-SEAT-10GE-05565 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98956%99.99943%

Aggregate All Internet2 IP Backbone Circuits 10 hr 22 min10 hr 16 min 99.83323%99.99839% 99.82107%99.89885%


NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.

* Internet2 IP 100G Backbone Circuits Ride over AL2S for connectivity.



Upcoming Scheduled Maintenances

Ticket No.:23642:45
Subject:Maintenance - I2 IP Backbone HOUS-LOSA
Affected:Backbone HOUS-LOSA
Start Time:Friday, September 12, 2014, 5:00 AM (0500) UTC
End Time:Friday, September 12, 2014, 11:00 AM (1100) UTC
Description: Backbone HOUS-LOSA will be unavailable while Internet2's fiber provider performs maintenance to repair damage from natural causes in Giddings, TX. An outage is expected, and the entire window is reserved. IP traffic will re-route during this maintenance.