Generated Report for Unified

Unified - Internet2 IP Network Operations Report
11/14/2016 - 11/20/2016

Unified - Internet2 IP Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	Source Of Impact	*Start Time (UTC)*	*End Time (UTC)*

11091	4-Normal	2-High	Brief Outage Resolved - I2 AL2S Various Circuits (KANS)	Software	Vendor	11/14/2016 4:33 PM	11/14/2016 4:41 PM
11130	4-Normal	1-Critical	Brief Outage - I2 Optical Various Circuits	Human Error	Vendor	11/16/2016 8:04 PM	11/16/2016 8:05 PM

Unscheduled Outages Detail

Ticket No.:	11091:144
Subject:	Brief Outage Resolved - I2 AL2S Various Circuits (KANS)
Source Of Impact:	Vendor
Affected:	AL2S Backbone CHIC-KANS IP Backbone CHIC-KANS and KANS-SALT
Start Time:	Monday, November 14, 2016, 4:33 PM (1633) UTC
End Time:	Monday, November 14, 2016, 4:41 PM (1641) UTC
Description:	The above listed asset are available following a brief outage. The reason for the outage is a software defect. Workgroup administrators receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:	11130:144
Subject:	Brief Outage - I2 Optical Various Circuits
Source Of Impact:	Vendor
Affected:	AL2S Backbone ELPA-HOUS IP Backbone HOUS-LOSA Member ESnet
Start Time:	Wednesday, November 16, 2016, 8:04 PM (2004) UTC
End Time:	Wednesday, November 16, 2016, 8:05 PM (2005) UTC
Description:	The above listed asset is available following a brief outage. Internet2 Engineers are investigating the cause. The reason for the outage is undetermined. Workgroup administrators receive notifications from OESS regarding circuits re-routed on the backbone.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	Source Of Impact	*Start Time (UTC)*	*End Time (UTC)*

11016	3-Elevated	1-Critical	Maintenance 2 of 2 Completed - I2 Optical DWDM System CHAR-RALE	Circuit	Vendor	11/20/2016 5:04 AM	11/20/2016 6:31 AM

Scheduled Maintenances Detail

Ticket No.:	11016:144
Subject:	Maintenance 2 of 2 Completed - I2 Optical DWDM System CHAR-RALE
Source Of Impact:	Vendor
Affected:	DWDM System CHAR-RALE AL2S Backbone(s) ATLA-WASH & CHAR-RALE IP Backbone(s) ATLA-WASH, ATLA-CLEV, ATLA-NEWY32AOA, & ASHB-ATLA Member ESnet Member NOAA N-Wave
Start Time:	Sunday, November 20, 2016, 5:04 AM (0504) UTC
End Time:	Sunday, November 20, 2016, 6:31 AM (0631) UTC
Description:	The above listed assets are now available after Level(3) Communications relocated fiber in Greensboro, NC. Maintenance has completed. This was maintenance window 2 of 2.

Downtime and Availability

Unified - Internet2 IP Core Nodes	Down Time		Reporting Period Availability		52 Week Availability
ASHB MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
ATLA MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
CHIC MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
CLEV MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
HOUS MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
KANS MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
LOSA MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
NEWY MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
SALT MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
SEAT MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
WASH MX960	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
rtsw0.sing1.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
rtsw.sing2.net.internet2.edu	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%

Aggregate Unified - Internet2 IP Core Nodes	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%

NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.

Unified - Internet2 IP Backbone Circuits	Down Time		Reporting Period Availability		52 Week Availability
Layer3 AL3S Backbone ASHB-ATLA R&E VLAN 55199	1 hr 27 min	0 hr 0 min	99.13690%	100.00000%	98.44403%	98.74111%
Layer3 AL3S Backbone ASHB-ATLA Commodity VLAN 55204	1 hr 27 min	0 hr 0 min	99.13690%	100.00000%	99.40565%	99.61645%
Layer3 AL3S Backbone ASHB-CHIC R&E VLAN 55198	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Layer3 AL3S Backbone ASHB-CHIC Commodity VLAN 55203	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.68987%	99.81551%
Layer3 AL3S Backbone ASHB-CLEV R&E VLAN 55197	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.81381%	99.98392%
Layer3 AL3S Backbone ASHB-CLEV Commodity VLAN 55202	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.98808%	100.00000%
Layer3 AL3S Backbone ASHB-NEWY R&E VLAN 55201	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.01018%	99.29534%
Layer3 AL3S Backbone ASHB-NEWY Commodity VLAN 55206	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.60055%	99.71806%
Layer3 AL3S Backbone ASHB-WASH R&E VLAN 55200	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.85600%	99.92658%
Layer3 AL3S Backbone ASHB-WASH Commodity VLAN 55205	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.83954%	99.92072%
I2-CHIC-WASH-VLAN-12131	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.37065%	99.61361%
I2-CHIC-WASH-VLAN-12132	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.35191%	99.62913%
I2-ATLA-CLEV-VLAN-14832	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
I2-ATLA-CLEV-VLAN-14837	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
I2-ATLA-NEWY32AOA-VLAN-14833	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
I2-ATLA-NEWY32AOA-VLAN-14838	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
I2-CHIC-NEWY32AOA-VLAN-14831	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
I2-CHIC-NEWY32AOA-VLAN-14834	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
R&E 100G Backbone: I2-ATLA-CHIC-VLAN-09181	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.60566%	99.87682%
R&E 100G Backbone: I2-ATLA-HOUS-VLAN-09182	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	98.72502%	99.04992%
R&E 100G Backbone: I2-ATLA-WASH-VLAN-09179	1 hr 27 min	0 hr 0 min	99.13690%	100.00000%	99.60642%	99.80983%
R&E 100G Backbone: I2-CHIC-CLEV-VLAN-09180	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.57822%	99.87360%
R&E 100G Backbone: I2-CHIC-KANS-VLAN-09183	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.79205%	100.00000%
R&E 100G Backbone: I2-CLEV-NEWY32AOA-VLAN-09177	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.62439%	99.71711%
R&E 100G Backbone: I2-CLEV-WASH-VLAN-09178	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.48267%	99.88590%
R&E 100G Backbone: I2-HOUS-KANS-VLAN-09184	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	98.94925%	99.32542%
R&E 100G Backbone: I2-HOUS-LOSA-VLAN-09189	0 hr 1 min	0 hr 1 min	99.99008%	99.99008%	99.46015%	99.81551%
R&E 100G Backbone: I2-KANS-SALT-VLAN-09185	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.48853%	99.79564%
R&E 10G Backbone: I2-LOSA-PAIX-VLAN-23105	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.93472%	99.99622%
Commodity 10G Backbone: I2-LOSA-PAIX-VLAN-23106	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.93472%	99.99622%
R&E 100G Backbone: I2-LOSA-SALT-VLAN-09188	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.63707%	99.90236%
R&E 100G Backbone: I2-LOSA-SEAT-VLAN-09187	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.71087%	99.95515%
R&E 100G Backbone: I2-LOSA-SEAT-VLAN-09328	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.71087%	99.95515%
R&E 100G Backbone: I2-LOSA-WILC-VLAN-23103	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.97408%	100.00000%
Commodity 100G Backbone: I2-LOSA-WILC-VLAN-23104	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.97408%	100.00000%
R&E 100G Backbone: I2-NEWY32AOA-WASH-VLAN-09176	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.43820%	99.57368%
R&E 100G Backbone: I2-SALT-SEAT-VLAN-09186	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.79167%	99.99981%
R&E 100G Backbone: I2-SALT-SEAT-VLAN-09327	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.79167%	99.99981%
R&E 100G Backbone: I2-WASH-ATLA-VLAN-09179	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
R&E 100G Backbone: I2-ATLA-WASH-VLAN-09318	1 hr 27 min	0 hr 0 min	99.13690%	100.00000%	99.60642%	99.80983%
Legacy 10G Backbone: I2-ATLA-CHIC-10GE-05419	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.56347%	99.87587%
Legacy 10G Backbone: I2-ATLA-HOUS-10GE-05423	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	98.80469%	99.07735%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-05251	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-09142	1 hr 27 min	0 hr 0 min	99.13690%	100.00000%	99.71087%	99.84295%
Legacy 10G Backbone: I2-CHIC-CLEV-10GE-08891	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.80283%	99.88949%
Legacy 10G Backbone: I2-CHIC-KANS-10GE-05781	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Legacy 10G Backbone: I2-CHIC-KANS-10GE-05976	0 hr 8 min	0 hr 8 min	99.92063%	99.92063%	99.80794%	99.99849%
Legacy 10G Backbone: I2-CLEV-NEWY32AOA-10GE-08894	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Legacy 10G Backbone: I2-CLEV-WASH-10GE-08889	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.86490%	99.98259%
Legacy 10G Backbone: I2-HOUS-KANS-10GE-05560	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.12598%	99.32978%
Legacy 10G Backbone: I2-HOUS-KANS-LAG-08934	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Legacy 10G Backbone: I2-HOUS-LOSA-10GE-05559	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.60415%	99.84749%
Legacy 10G Backbone: I2-KANS-SALT-10GE-05566	0 hr 8 min	0 hr 8 min	99.92063%	99.92063%	99.66602%	99.86622%
Legacy 10G Backbone: I2-KANS-SALT-LAG-08935	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.84370%	99.87190%
Legacy 10G Backbone: I2-LOSA-PAIX-10GE-05853	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.93472%	99.99622%
Legacy 10G Backbone: I2-LOSA-SALT-10GE-05563	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.92185%	100.00000%
Legacy 10G Backbone: I2-LOSA-SEAT-10GE-05564	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.67832%	99.87038%
Legacy 10G Backbone: I2-LOSA-SEAT-10GE-05572	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Legacy 100G Backbone: I2-LOSA-WILC-100GE-23893	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	100.00000%	100.00000%
Legacy 10G Backbone: I2-NEWY32AOA-WASH-10GE-07612	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.76082%	99.87852%
Legacy 10G Backbone: I2-SALT-SEAT-10GE-05565	0 hr 0 min	0 hr 0 min	100.00000%	100.00000%	99.89309%	99.99981%

Aggregate All Unified - Internet2 IP Backbone Circuits	7 hr 32 min	7 hr 15 min	99.92649%	99.99724%	99.69132%	99.83484%

Upcoming Scheduled Maintenances

Ticket No.:	11231:144
Subject:	Emergency Maintenance - I2 AL2S Backbone CLEV-EQCH
Affected:	AL2S Backbone CLEV-EQCH Peer Nysernet (CHIC) Peer Northern Lights (CLEV)
Start Time:	Wednesday, November 30, 2016, 6:00 AM (0600) UTC
End Time:	Wednesday, November 30, 2016, 8:00 AM (0800) UTC
Description:	The above listed asset will be unavailable while Internet2 Engineers perform emergency maintenance to clean fiber. An outage is expected. The entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:	11134:144
Subject:	Maintenance - I2 Optical Member Center for Education Network Initiatives in California
Affected:	Member Center for Education Network Initiatives in California
Start Time:	Wednesday, November 30, 2016, 7:00 AM (0700) UTC
End Time:	Wednesday, November 30, 2016, 1:00 PM (1300) UTC
Description:	Member Center for Education Network Initiatives in California's Optical circuit I2-SEAT-SUNN-100GE-07910 will be unavailable while PNWGP Engineers perform maintenance. Outages are expected. The entire window is reserved.

Ticket No.:	11095:144
Subject:	Maintenance 2 of 2 - I2 AL2S Backbone MINN-MISS2
Affected:	AL2S Backbone MINN-MISS2 IP Net+ Provider Code42
Start Time:	Wednesday, November 30, 2016, 7:00 AM (0700) UTC
End Time:	Wednesday, November 30, 2016, 12:00 PM (1200) UTC
Description:	The above listed asset will be unavailable while Zayo Engineers perform maintenance in Last Chance Gulch Helena, MT. An outage of up to one hour is expected. The entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone. This is window 2 of 2.

Ticket No.:	11141:144
Subject:	Maintenance - I2 Optical Member NOAA N-Wave
Affected:
Start Time:	Thursday, December 1, 2016, 5:00 AM (0500) UTC
End Time:	Thursday, December 1, 2016, 11:00 AM (1100) UTC
Description:	Member NOAA N-Wave's Optical circuit I2-ATLA-CHAR-10GE-07618 will be unavailable while NOAA N-Wave Engineers perform maintenance. An outage is expected, however the entire maintenance window has been reserved.

Ticket No.:	11222:144
Subject:	Maintenance - I2 AL2S Backbone CINC-LOUI
Affected:	AL2S Backbone CINC-LOUI IP Backbone ATLA-CHIC
Start Time:	Friday, December 2, 2016, 5:00 AM (0500) UTC
End Time:	Friday, December 2, 2016, 7:00 AM (0700) UTC
Description:	The above listed asset will be unavailable while Internet2 Engineers perform maintenance. An outage is expected. The entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:	11203:144
Subject:	Maintenance - I2 AL2S Circuit I2-LOSA-SING-100GE-55449
Affected:	Internet2 Singapore
Start Time:	Sunday, December 4, 2016, 7:00 AM (0700) UTC
End Time:	Monday, December 5, 2016, 1:00 AM (0100) UTC
Description:	The above listed asset will be unavailable while Level(3) Engineers perform maintenance on circuit I2-LOSA-SING-100GE-55449. An outage of 30 minutes is expected.However, the entire window is reserved.

Ticket No.:	11233:144
Subject:	Maintenance - I2 AL2S Circuit I2-LOSA-SING-100GE-55449
Affected:	Internet2 Singapore
Start Time:	Tuesday, December 6, 2016, 6:00 AM (0600) UTC
End Time:	Tuesday, December 6, 2016, 9:00 AM (0900) UTC
Description:	The above listed asset will be unavailable while Level(3) Engineers perform maintenance on circuit I2-LOSA-SING-100GE-55449. An outage of 1 hour and 30 minutes is expected. The entire window is reserved.

Ticket No.:	11159:144
Subject:	Maintenance - I2 Optical Member NOAA N-Wave
Affected:	Member NOAA N-Wave
Start Time:	Wednesday, December 7, 2016, 5:00 AM (0500) UTC
End Time:	Wednesday, December 7, 2016, 11:00 AM (1100) UTC
Description:	Member NOAA N-Wave's Optical circuit I2-ATLA-CHAR-10GE-07618will be unavailable while their participant engineers perform maintenance. An outage is expected, however the entire maintenance window has been reserved.

Ticket No.:	11038:144
Subject:	Maintenance Rescheduled 1 of 2 - I2 Optical DWDM System MEMP-NASH
Affected:	DWDM System MEMP-NASH AL2S Backbone ATLA-JCSN Member NOAA N-Wave Member Univeristy of Memphis Member MissiON Member ESnet
Start Time:	Thursday, December 8, 2016, 6:00 AM (0600) UTC
End Time:	Thursday, December 8, 2016, 12:00 PM (1200) UTC
Description:	The above listed assets will be unavailable while Level(3) Communications perform cable relocation maintenance in Mount Pleasant, TN. An outage is expected. The entire window is reserved.

Ticket No.:	11125:144
Subject:	Maintenance 1 of 2 - I2 Optical DWDM Systems KANS-SAIN and CHIC-SAIN
Affected:	DWDM Systems KANS-SAIN and CHIC-SAIN AL2S Backbones CHIC-KANS and CHIC-COLU4 IP Backbone CHIC-KANS
Start Time:	Friday, December 9, 2016, 6:00 AM (0600) UTC
End Time:	Friday, December 9, 2016, 12:00 PM (1200) UTC
Description:	The above listed assets will be unavailable while Level(3) Communications performs cable relocation maintenance in St. Louis, MO. An outage of 2 hours is expected. The entire window is reserved. This is maintenance window 1 of 2.

Ticket No.:	11039:144
Subject:	Maintenance Rescheduled 2 of 2 - I2 Optical DWDM System MEMP-NASH
Affected:	DWDM System MEMP-NASH AL2S Backbone ATLA-JCSN Member NOAA N-Wave Member Univeristy of Memphis Member MissiON Member ESnet
Start Time:	Friday, December 9, 2016, 6:00 AM (0600) UTC
End Time:	Friday, December 9, 2016, 12:00 PM (1200) UTC
Description:	The above listed assets will be unavailable while Level(3) Communications perform cable relocation maintenance in Mount Pleasant, TN. An outage is expected. The entire window is reserved.

Ticket No.:	11133:144
Subject:	Maintenance 2 of 2 - I2 Optical DWDM Systems KANS-SAIN and CHIC-SAIN
Affected:	DWDM Systems KANS-SAIN and CHIC-SAIN AL2S Backbones CHIC-KANS and CHIC-COLU4 IP Backbone CHIC-KANS
Start Time:	Saturday, December 10, 2016, 6:00 AM (0600) UTC
End Time:	Saturday, December 10, 2016, 12:00 PM (1200) UTC
Description:	The above listed assets will be unavailable while Level(3) Communications performs cable relocation maintenance in St. Louis, MO. An outage of 2 hours is expected. The entire window is reserved. This is maintenance window 2 of 2.

Ticket No.:	11160:144
Subject:	Maintenance - I2 AL2S Backbone MINN-MISS2
Affected:	AL2S Backbone MINN-MISS2 IP Net+ Provider Code42
Start Time:	Saturday, December 10, 2016, 3:00 PM (1500) UTC
End Time:	Saturday, December 10, 2016, 11:00 PM (2300) UTC
Description:	The above listed asset will be unavailable while Zayo Engineers perform maintenance. An outage is expected. The entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.