Unified - Internet2 IP Network Operations Report
12/12/2016 - 12/18/2016

Unified - Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Source Of Impact Start Time (UTC) End Time (UTC)

114244-Normal 1-Critical Brief Outage - I2 Optical DWDM System PHOE-TUCS UndeterminedVendor 12/12/2016 8:50 PM 12/12/2016 8:53 PM
114914-Normal 2-High Brief Outage Resolved - I2 AL2S Backbone EQCH-STAR UndeterminedVendor 12/16/2016 6:01 AM 12/16/2016 6:02 AM
115264-Normal 1-Critical Brief Outage Resolved - I2 Optical DWDM System KANS-SAIN SoftwareVendor 12/17/2016 1:58 PM 12/17/2016 2:10 PM

Unscheduled Outages Detail


Ticket No.:11424:144
Subject:Brief Outage - I2 Optical DWDM System PHOE-TUCS
Source Of Impact:Vendor
Affected:DWDM System PHOE-TUCS
AL2S Backbone PHOE-TUCS
IP Backbone HOUS-LOSA
Optical Member ESnet
Optical Member Sun Corridor
Start Time:Monday, December 12, 2016, 8:50 PM (2050) UTC
End Time:Monday, December 12, 2016, 8:53 PM (2053) UTC
Description:The above listed assets are currently available to the community following a brief outage. After investigation, Level (3) Communications Engineers reported the reason for the outage was undetermined.

Ticket No.:11491:144
Subject:Brief Outage Resolved - I2 AL2S Backbone EQCH-STAR
Source Of Impact:Vendor
Affected:AL2S Backbone EQCH-STAR
IP Backbone CHIC-CLEV
Start Time:Friday, December 16, 2016, 6:01 AM (0601) UTC
End Time:Friday, December 16, 2016, 6:02 AM (0602) UTC
Description:The above listed assets are now available after a brief outage. Level(3) Engineers investigated the cause. The reason for the outage is undetermined.

Ticket No.:11526:144
Subject:Brief Outage Resolved - I2 Optical DWDM System KANS-SAIN
Source Of Impact:Vendor
Affected:DWDM System KANS-SAIN
AL2S Backbone(s) CHIC-KANS
IP Backbone(s) CHIC-KANS
All Connectors/Peers
Start Time:Saturday, December 17, 2016, 1:58 PM (1358) UTC
End Time:Saturday, December 17, 2016, 2:10 PM (1410) UTC
Description:The above listed assets are now available after a brief outage. Level (3) Communications Engineers have stated that the outage was due to a circuit pack failure. A card restart has been completed, which has restored the circuits. No further outages are expected.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Source Of Impact Start Time (UTC) End Time (UTC)

None during this report period

Downtime and Availability



Unified - Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
ASHB MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
ATLA MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
CHIC MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
CLEV MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
HOUS MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
KANS MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
LOSA MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
NEWY MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
SALT MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
SEAT MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
WASH MX960 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
rtsw0.sing1.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%
rtsw.sing2.net.internet2.edu 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000% 100.00000%

Aggregate Unified - Internet2 IP Core Nodes0 hr 0 min0 hr 0 min100.00000%100.00000%100.00000%100.00000%

NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.

Unified - Internet2 IP Backbone CircuitsDown Time Reporting Period Availability52 Week Availability
Layer3 AL3S Backbone ASHB-ATLA R&E VLAN 55199 0 hr 0 min0 hr 0 min 100.00000%100.00000% 98.44497%98.74205%
Layer3 AL3S Backbone ASHB-ATLA Commodity VLAN 55204 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.40660%99.61739%
Layer3 AL3S Backbone ASHB-CHIC R&E VLAN 55198 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
Layer3 AL3S Backbone ASHB-CHIC Commodity VLAN 55203 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.69460%99.81551%
Layer3 AL3S Backbone ASHB-CLEV R&E VLAN 55197 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.81381%99.98392%
Layer3 AL3S Backbone ASHB-CLEV Commodity VLAN 55202 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.98808%100.00000%
Layer3 AL3S Backbone ASHB-NEWY R&E VLAN 55201 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.01018%99.29534%
Layer3 AL3S Backbone ASHB-NEWY Commodity VLAN 55206 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.60055%99.71806%
Layer3 AL3S Backbone ASHB-WASH R&E VLAN 55200 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.87057%99.92658%
Layer3 AL3S Backbone ASHB-WASH Commodity VLAN 55205 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.85411%99.92072%
I2-CHIC-WASH-VLAN-12131 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.38087%99.61474%
I2-CHIC-WASH-VLAN-12132 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.36213%99.63026%
I2-ATLA-CLEV-VLAN-14832 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-ATLA-CLEV-VLAN-14837 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-ATLA-NEWY32AOA-VLAN-14833 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-ATLA-NEWY32AOA-VLAN-14838 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-CHIC-NEWY32AOA-VLAN-14831 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
I2-CHIC-NEWY32AOA-VLAN-14834 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
R&E 100G Backbone: I2-ATLA-CHIC-VLAN-09181 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.37443%99.64975%
R&E 100G Backbone: I2-ATLA-HOUS-VLAN-09182 0 hr 0 min0 hr 0 min 100.00000%100.00000% 98.72597%99.05086%
R&E 100G Backbone: I2-ATLA-WASH-VLAN-09179 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.60736%99.81078%
R&E 100G Backbone: I2-CHIC-CLEV-VLAN-09180 0 hr 1 min0 hr 1 min 99.99008%99.99008% 99.59847%99.88912%
R&E 100G Backbone: I2-CHIC-KANS-VLAN-09183 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.79678%100.00000%
R&E 100G Backbone: I2-CLEV-NEWY32AOA-VLAN-09177 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.76026%99.85297%
R&E 100G Backbone: I2-CLEV-WASH-VLAN-09178 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.50272%99.88703%
R&E 100G Backbone: I2-HOUS-KANS-VLAN-09184 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.11141%99.48759%
R&E 100G Backbone: I2-HOUS-LOSA-VLAN-09189 0 hr 3 min0 hr 3 min 99.97024%99.97024% 99.45939%99.81475%
R&E 100G Backbone: I2-KANS-SALT-VLAN-09185 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.48853%99.79564%
R&E 10G Backbone: I2-LOSA-PAIX-VLAN-23105 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.93472%99.99622%
Commodity 10G Backbone: I2-LOSA-PAIX-VLAN-23106 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.93472%99.99622%
R&E 100G Backbone: I2-LOSA-SALT-VLAN-09188 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.63707%99.90236%
R&E 100G Backbone: I2-LOSA-SEAT-VLAN-09187 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.71087%99.95515%
R&E 100G Backbone: I2-LOSA-SEAT-VLAN-09328 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.71087%99.95515%
R&E 100G Backbone: I2-LOSA-WILC-VLAN-23103 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97408%100.00000%
Commodity 100G Backbone: I2-LOSA-WILC-VLAN-23104 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.97408%100.00000%
R&E 100G Backbone: I2-NEWY32AOA-WASH-VLAN-09176 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.43820%99.57368%
R&E 100G Backbone: I2-SALT-SEAT-VLAN-09186 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.79148%99.99962%
R&E 100G Backbone: I2-SALT-SEAT-VLAN-09327 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.79167%99.99981%
R&E 100G Backbone: I2-WASH-ATLA-VLAN-09179 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
R&E 100G Backbone: I2-ATLA-WASH-VLAN-09318 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.60736%99.81078%
Legacy 10G Backbone: I2-ATLA-CHIC-10GE-05419 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.33621%99.64861%
Legacy 10G Backbone: I2-ATLA-HOUS-10GE-05423 0 hr 0 min0 hr 0 min 100.00000%100.00000% 98.80582%99.07849%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-05251 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
Legacy 10G Backbone: I2-ATLA-WASH-10GE-09142 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.71182%99.84389%
Legacy 10G Backbone: I2-CHIC-CLEV-10GE-08891 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.80283%99.88949%
Legacy 10G Backbone: I2-CHIC-KANS-10GE-05781 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
Legacy 10G Backbone: I2-CHIC-KANS-10GE-05976 0 hr 12 min0 hr 12 min 99.88095%99.88095% 99.80567%99.99622%
Legacy 10G Backbone: I2-CLEV-NEWY32AOA-10GE-08894 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
Legacy 10G Backbone: I2-CLEV-WASH-10GE-08889 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.87038%99.98373%
Legacy 10G Backbone: I2-HOUS-KANS-10GE-05560 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.28815%99.49194%
Legacy 10G Backbone: I2-HOUS-KANS-LAG-08934 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
Legacy 10G Backbone: I2-HOUS-LOSA-10GE-05559 0 hr 3 min0 hr 3 min 99.97024%99.97024% 99.60358%99.84692%
Legacy 10G Backbone: I2-KANS-SALT-10GE-05566 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.66621%99.86641%
Legacy 10G Backbone: I2-KANS-SALT-LAG-08935 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.84370%99.87190%
Legacy 10G Backbone: I2-LOSA-PAIX-10GE-05853 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.93472%99.99622%
Legacy 10G Backbone: I2-LOSA-SALT-10GE-05563 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.92185%100.00000%
Legacy 10G Backbone: I2-LOSA-SEAT-10GE-05564 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.67681%99.86887%
Legacy 10G Backbone: I2-LOSA-SEAT-10GE-05572 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
Legacy 100G Backbone: I2-LOSA-WILC-100GE-23893 0 hr 0 min0 hr 0 min 100.00000%100.00000% 100.00000%100.00000%
Legacy 10G Backbone: I2-NEWY32AOA-WASH-10GE-07612 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.76082%99.87852%
Legacy 10G Backbone: I2-SALT-SEAT-10GE-05565 0 hr 0 min0 hr 0 min 100.00000%100.00000% 99.89290%99.99962%

Aggregate All Unified - Internet2 IP Backbone Circuits 0 hr 19 min0 hr 0 min 99.99691%99.99691% 99.69309%99.83529%


NOTE: Numbers in italics represent downtime with scheduled maintenance excluded. Internet2's definition of scheduled maintenance is any anticipated outage announced at least 72 hours in advance of the outage start time.



Upcoming Scheduled Maintenances

Ticket No.:11502:144
Subject:Maintenance - I2 AL2S Participant Mid Atlantic Crossroads
Affected:Participant Mid Atlantic Crossroads
Start Time:Wednesday, December 28, 2016, 6:00 PM (1800) UTC
End Time:Wednesday, December 28, 2016, 10:00 PM (2200) UTC
Description: The above listed asset will be unavailable while Mid Atlantic Crossroads Engineers perform software maintenance. An outage is expected. The entire window is reserved.

Ticket No.:11603:144
Subject:Emergency Maintenance Rescheduled - I2 Optical Member ESnet
Affected:Optical Member ESnet
Start Time:Friday, December 30, 2016, 8:00 AM (0800) UTC
End Time:Saturday, December 31, 2016, 12:00 PM (1200) UTC
Description: *Please note this maintenance has been rescheduled.* Member ESnet's above listed Optical circuits will be unavailable while Level(3) Engineers perform an emergency maintenance to clean fiber. An outage is expected, however the entire maintenance window has been reserved.

Ticket No.:11577:144
Subject:Maintenance *Tracking* - I2 AL2S Backbone MINN-MISS2
Affected:AL2S Backbone MINN-MISS2
Net+ Provider Code42
Start Time:Thursday, January 5, 2017, 6:00 AM (0600) UTC
End Time:Thursday, January 5, 2017, 11:00 AM (1100) UTC
Description: The above listed assets should remain available while ZAYO Engineers perform maintenance. No outages are expected. The entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:11428:144
Subject:Maintenance 1 of 2 - I2 AL2S Backbone EQCH-MINN
Affected:AL2S Backbone EQCH-MINN
Net+ Provider Code42 (CHIC)
Start Time:Tuesday, January 10, 2017, 6:00 AM (0600) UTC
End Time:Tuesday, January 10, 2017, 11:00 AM (1100) UTC
Description: The above listed asset will be unavailable while Zayo Engineers perform maintenance. An outage of 5 hours is expected. The entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:11608:144
Subject:Maintenance Rescheduled 1 of 2 - I2 AL2S Backbone EQCH-MINN
Affected:AL2S Backbone EQCH-MINN
Start Time:Tuesday, January 10, 2017, 6:00 AM (0600) UTC
End Time:Tuesday, January 10, 2017, 11:00 AM (1100) UTC
Description: The above listed asset will be unavailable while Zayo Engineers perform maintenance. An outage is expected. The entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:11429:144
Subject:Maintenance 2 of 2 - I2 AL2S Backbone EQCH-MINN
Affected:AL2S Backbone EQCH-MINN
Net+ Provider Code42 (CHIC)
Start Time:Wednesday, January 11, 2017, 6:00 AM (0600) UTC
End Time:Wednesday, January 11, 2017, 11:00 AM (1100) UTC
Description: The above listed asset will be unavailable while Zayo Engineers perform maintenance. An outage of 5 hours is expected. The entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.

Ticket No.:11602:144
Subject:Maintenance Rescheduled 2 of 2 - I2 AL2S Backbone EQCH-MINN
Affected:AL2S Backbone EQCH-MINN
Start Time:Wednesday, January 11, 2017, 6:00 AM (0600) UTC
End Time:Wednesday, January 11, 2017, 11:00 AM (1100) UTC
Description: The above listed asset will be unavailable while Zayo Engineers perform maintenance. An outage is expected. The entire window is reserved. Backbone traffic will re-route during this maintenance. Workgroup administrators will receive notifications from OESS regarding circuits re-routed on the backbone.