Generated Report for Internet2 NDDI

Internet2 NDDI Network Operations Report
09/24/2012 - 09/30/2012

Internet2 NDDI Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

22	2-High	2-High	Internet2 NDDI Backbone Circuit RALE-WASH Outage Resolved	Software	09/21/2012 6:54 PM	09/24/2012 6:47 AM
24	2-High	2-High	Internet2 NDDI Backbone Circuit RALE-WASH Outage Resolved	Circuit - Bumped Fiber	09/25/2012 3:58 PM	09/25/2012 3:59 PM
27	2-High	2-High	Internet2 NDDI Network Backbone Circuit CHIC-SEAT Outage Resolved	Unannounced Maintenance	09/29/2012 5:43 AM	09/29/2012 6:18 AM

Unscheduled Outages Detail

Ticket No.:	22:133
Subject:	Internet2 NDDI Backbone Circuit RALE-WASH Outage Resolved
Affected:	Backbone Circuit RALE-WASH
Start Time:	Friday, September 21, 2012, 6:54 PM (1854) UTC
End Time:	Monday, September 24, 2012, 6:47 AM (0647) UTC
Description:	Backbone Circuit RALE-WASH is now available. Vendor Level(3) Communications investigated and the reason for the outage is due to an internal software issue. No further outages are to be expected.

Ticket No.:	24:133
Subject:	Internet2 NDDI Backbone Circuit RALE-WASH Outage Resolved
Affected:	Backbone Circuit RALE-WASH
Start Time:	Tuesday, September 25, 2012, 3:58 PM (1558) UTC
End Time:	Tuesday, September 25, 2012, 3:59 PM (1559) UTC
Description:	Backbone Circuit RALE-WASH was briefly unavailable. The outage was due to a Level(3) Technician fiber bump during a non related maintenance. No further outages are expected.

Ticket No.:	27:133
Subject:	Internet2 NDDI Network Backbone Circuit CHIC-SEAT Outage Resolved
Affected:	Backbone Circuit CHIC-SEAT
Start Time:	Saturday, September 29, 2012, 5:43 AM (0543) UTC
End Time:	Saturday, September 29, 2012, 6:18 AM (0618) UTC
Description:	Backbone Circuit CHIC-SEAT is now available. Reason for the outage is due to maintenance in Odell,IL to move fiber. Maintenance has been completed and no further outages are expected.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

20	3-Elevated	2-High	Internet2 NDDI Backbone Circuit LOSA-RALE Maintenance Completed	Hardware	09/25/2012 4:23 AM	09/25/2012 4:55 AM

Scheduled Maintenances Detail

Ticket No.:	20:133
Subject:	Internet2 NDDI Backbone Circuit LOSA-RALE Maintenance Completed
Affected:	Backbone Circuit LOSA-RALE
Start Time:	Tuesday, September 25, 2012, 4:23 AM (0423) UTC
End Time:	Tuesday, September 25, 2012, 4:55 AM (0455) UTC
Description:	Backbone Circuit LOSA-RALE was unavailable while Level(3) Communications replaced failing hardware in Brenham and Giddings, TX. Maintenance has been completed.

Downtime and Availability

Internet2 NDDI Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
CHIC	0 hr 0 min	100.00000%	100.00000%
LOSA	0 hr 0 min	100.00000%	100.00000%
NEWY	0 hr 0 min	100.00000%	100.00000%
SEAT	0 hr 0 min	100.00000%	100.00000%
WASH	0 hr 0 min	100.00000%	100.00000%
RALE	0 hr 0 min	100.00000%	99.99962%

Aggregate Internet2 NDDI Core Nodes	0 hr 0 min	100.00000%	99.99994%

Internet2 NDDI Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-CHIC-NEWY-10GE-06350	0 hr 0 min	100.00000%	99.99205%
I2-CHIC-SEAT-10GE-06351	0 hr 35 min	99.65278%	99.99338%
I2-LOSA-SEAT-10GE-06352	0 hr 0 min	100.00000%	99.98940%
I2-LOSA-WASH-10GE-06353	0 hr 0 min	100.00000%	100.00000%
I2-NEWY-WASH-10GE-06354	0 hr 0 min	100.00000%	99.75231%
I2-RALE-WASH-10GE-07452	6 hr 48 min	95.95238%	99.31994%

Aggregate All Internet2 NDDI Backbone Circuits	7 hr 23 min	99.26753%	99.84118%

Upcoming Scheduled Maintenances