Internet2 Advanced Layer 2 Service Network Operations Report
02/25/2013 - 03/03/2013

Internet2 Advanced Layer 2 Service Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

2312-High 2-High Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Brief Outage Resolved Undetermined 02/26/2013 9:36 AM 02/26/2013 9:39 AM
2372-High 2-High Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-HOUH Outage Resolved Undetermined 02/26/2013 10:57 PM 02/27/2013 2:20 AM

Unscheduled Outages Detail


Ticket No.:231:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit CLEV-NEWY Brief Outage Resolved
Affected:Backbone Circuit CLEV-NEWY
Start Time:Tuesday, February 26, 2013, 9:36 AM (0936) UTC
End Time:Tuesday, February 26, 2013, 9:39 AM (0939) UTC
Description:Backbone Circuit CLEV-NEWY was briefly unavailable. The reason for the outage was maintenance being performed by Internet2 Engineers in Cleveland, OH. Maintenance has been completed and no further outages are expected. Backbone traffic re-routed during this outage.

Ticket No.:237:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-HOUH Outage Resolved
Affected:Backbone Circuit ATLA-HOUH
Start Time:Tuesday, February 26, 2013, 10:57 PM (2257) UTC
End Time:Wednesday, February 27, 2013, 2:20 AM (0220) UTC
Description:Backbone Circuit ATLA-HOUH has been decommissioned. The outage was caused by a scheduled maintenance performed in Memphis, TN. As a result, Internet2 Engineers had to perform an emergency decommission. Only backup paths for customer circuits were affected and have been moved to the 100 GE path through Jacksonville. No further outages are expected. Backbone traffic re-routed during the outage.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

213 3-Elevated 3-Elevated Internet2 Advanced Layer 2 Services Network FlowVisor Maintenance Completed Software 02/25/2013 4:09 AM 02/25/2013 4:48 AM
226 3-Elevated 2-High Internet2 Advanced Layer 2 Services Backbone Circuit HOUH-TULS Maintenance Completed Circuit 03/01/2013 7:20 AM 03/01/2013 7:37 AM

Scheduled Maintenances Detail

Ticket No.:213:135
Subject:Internet2 Advanced Layer 2 Services Network FlowVisor Maintenance Completed
Affected:
Start Time:Monday, February 25, 2013, 4:09 AM (0409) UTC
End Time:Monday, February 25, 2013, 4:48 AM (0448) UTC
Description: Internet2 Engineers performed software maintenance on the Advanced Layer 2 Service Network Controllers. Existing services were not impacted. Dynamic circuit creation and modification were unavailable during the maintenance. Maintenance has been completed.

Ticket No.:226:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit HOUH-TULS Maintenance Completed
Affected:Backbone Circuit HOUH-TULS
Start Time:Friday, March 1, 2013, 7:20 AM (0720) UTC
End Time:Friday, March 1, 2013, 7:37 AM (0737) UTC
Description: Backbone Circuit HOUH-TULS was unavailable while Level(3) Engineers performed maintenance mandated by the Texas DOT. Maintenance has been completed.


Downtime and Availability



Internet2 Advanced Layer 2 Service Core NodesDown TimeReporting Period Availability52 Week Availability
sdn-sw.atla.net.internet2.edu0 hr 39 min99.61310%99.99146%
sdn-sw.chic.net.internet2.edu0 hr 39 min99.61310%99.99108%
sdn-sw.clev.net.internet2.edu0 hr 39 min99.61310%99.99108%
sdn-sw.denv.net.internet2.edu0 hr 39 min99.61310%99.99165%
sdn-sw.elpa.net.internet2.edu0 hr 39 min99.61310%99.99127%
sdn-sw.houh.net.internet2.edu0 hr 39 min99.61310%99.99146%
sdn-sw.jack.net.internet2.edu0 hr 39 min99.61310%99.99260%
sdn-sw.kans.net.internet2.edu0 hr 39 min99.61310%99.99127%
sdn-sw.losa.net.internet2.edu0 hr 39 min99.61310%99.99146%
sdn-sw.newy32aoa.net.internet2.edu0 hr 39 min99.61310%99.99146%
sdn-sw.rale.net.internet2.edu0 hr 39 min99.61310%99.98160%
sdn-sw.salt.net.internet2.edu0 hr 39 min99.61310%99.99146%
sdn-sw.star.net.internet2.edu0 hr 39 min99.61310%99.99127%
sdn-sw.sunn.net.internet2.edu0 hr 39 min99.61310%99.99108%
sdn-sw.tuls.net.internet2.edu0 hr 39 min99.61310%99.99013%
sdn-sw.wash.net.internet2.edu0 hr 39 min99.61310%99.99127%

Aggregate Internet2 Advanced Layer 2 Service Core Nodes10 hr 24 min99.61310%99.99072%

Internet2 Advanced Layer 2 Service Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-ATLA-CHIC-100GE-077400 hr 0 min100.00000%99.74917%
I2-ATLA-HOUH-10GE-077423 hr 23 min97.98611%99.36058%
I2-ATLA-JACK-100GE-077393 hr 23 min97.98611%99.36058%
I2-ATLA-WASH-100GE-077380 hr 0 min100.00000%99.91329%
I2-CHIC-KANS-100GE-077450 hr 0 min100.00000%99.99943%
I2-CHIC-STAR-100GE-077430 hr 0 min100.00000%99.99374%
I2-CLEV-NEWY32AOA-100GE-077350 hr 3 min99.97024%99.90684%
I2-CLEV-STAR-100GE-077360 hr 0 min100.00000%99.98634%
I2-CLEV-WASH-100GE-077370 hr 0 min100.00000%99.99924%
I2-DENV-KANS-100GE-077460 hr 0 min100.00000%99.95332%
I2-DENV-SALT-100GE-077470 hr 0 min100.00000%99.99070%
I2-ELPA-HOUH-100GE-077490 hr 0 min100.00000%99.70211%
I2-ELPA-LOSA-100GE-077500 hr 0 min100.00000%99.87762%
I2-HOUH-TULS-100GE-077510 hr 17 min99.83135%99.77554%
I2-KANS-TULS-100GE-077530 hr 0 min100.00000%100.00000%
I2-LOSA-SALT-100GE-077570 hr 0 min100.00000%99.99962%
I2-LOSA-SUNN-100GE-077550 hr 0 min100.00000%99.99829%
I2-NEWY23AOA-WASH-100GE-077590 hr 0 min100.00000%99.98197%
I2-SALT-SUNN-100GE-077660 hr 0 min100.00000%99.94232%

Aggregate All Internet2 Advanced Layer 2 Service Backbone Circuits7 hr 6 min99.77757%99.86793%




Upcoming Scheduled Maintenances

Ticket No.:236:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuits CHIC-WASH and CLEV-STAR Maintenance
Affected:Backbone Circuits CHIC-WASH and CLEV-STAR
Start Time:Wednesday, March 6, 2013, 6:00 AM (0600) UTC
End Time:Wednesday, March 6, 2013, 12:00 PM (1200) UTC
Description: The above will be unavailable while Level(3) Communications Engineers perform maintenance. Outages are expected and the entire window is reserved. Backbone traffic will re-route during this maintenance.

Ticket No.:225:135
Subject:Internet2 Advanced Layer 2 Services Backbone Circuit ATLA-CHIC Maintenance
Affected:Backbone Circuit ATLA-CHIC
Start Time:Friday, March 15, 2013, 5:00 AM (0500) UTC
End Time:Friday, March 15, 2013, 11:00 AM (1100) UTC
Description: The will be unavailable while Level(3) Communications performs permanent restoration repairs to the damaged Louisville to Nashville long haul fiber optic cable. An outages are expected and the entire window is reserved.