Generated Report for Internet2 Ciena

Internet2 Ciena Network Operations Report
07/26/2010 - 08/01/2010

Internet2 Ciena Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

185	1-Critical	1-Critical	Internet2 Ciena Network Backbone Circuit HOUS-KANS Brief Outage	Undetermined	07/27/2010 4:31 PM	07/27/2010 4:32 PM

Unscheduled Outages Detail

Ticket No.:	185:92
Subject:	Internet2 Ciena Network Backbone Circuit HOUS-KANS Brief Outage
Affected:	I2-HOUS-KANS-O192-04198
Start Time:	Tuesday, July 27, 2010, 4:31 PM (1631) UTC
End Time:	Tuesday, July 27, 2010, 4:32 PM (1632) UTC
Description:	Backbone Circuit HOUS-KANS was briefly unavailable to the community. Level (3) Communications' technicians are currently investigating the reason for the outage.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

181	3-Elevated	1-Critical	Internet2 Ciena Network Backbone Circuit DENV-SALT Maintenance Completed	Hardware	07/27/2010 6:27 AM	07/27/2010 7:00 AM
187	3-Elevated	1-Critical	Internet2 Ciena Network Backbone Circuit SEAT-SUNN Maintenance Completed	Circuit	07/29/2010 7:58 AM	07/29/2010 8:17 AM
184	3-Elevated	1-Critical	Internet2 Ciena Network Backbone Circuit DENV-SALT Maintenance Completed	Hardware	07/30/2010 6:07 AM	07/30/2010 6:45 AM

Scheduled Maintenances Detail

Ticket No.:	181:92
Subject:	Internet2 Ciena Network Backbone Circuit DENV-SALT Maintenance Completed
Affected:	I2-DENV-SALT-O192-04209
Start Time:	Tuesday, July 27, 2010, 6:27 AM (0627) UTC
End Time:	Tuesday, July 27, 2010, 7:00 AM (0700) UTC
Description:	Backbone DENV-SALT was unavailable while Level(3) Communications attempted to replace a DLM in Rawlings, WY. The intended hardware replacement was faulty. As such, a second window will be rescheduled at a date and time yet to be determined. Maintenance has been completed.

Ticket No.:	187:92
Subject:	Internet2 Ciena Network Backbone Circuit SEAT-SUNN Maintenance Completed
Affected:	I2-SEAT-SUNN-O192-04785
Start Time:	Thursday, July 29, 2010, 7:58 AM (0758) UTC
End Time:	Thursday, July 29, 2010, 8:17 AM (0817) UTC
Description:	Backbone Circuit SEAT-SUNN was unavailable. Level(3) Communications was contacted and identified a scheduled maintenance as the cause. The maintenance window has expired and no further outages are expected.

Ticket No.:	184:92
Subject:	Internet2 Ciena Network Backbone Circuit DENV-SALT Maintenance Completed
Affected:	I2-DENV-SALT-O192-04209
Start Time:	Friday, July 30, 2010, 6:07 AM (0607) UTC
End Time:	Friday, July 30, 2010, 6:45 AM (0645) UTC
Description:	Backbone Circuit DENV-SALT was unavailable while Level(3) Communications attempted to replace failing hardware in Rawlins, WY. The replacement was found to be defective and original hardware was returned to service. This maintenance has been completed.

Downtime and Availability

Internet2 Ciena Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
mss.albu.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.atla.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.bato.net.internet2.edu	0 hr 0 min	100.00000%	99.98994%
mss.bost.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.char.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.chic.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.clev.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.denv.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.elpa.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.hous.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.indi.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.jack.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.kans.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.losa.net.internet2.edu	0 hr 0 min	100.00000%	99.92638%
mss.loui.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.nash.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.newy32aoa.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.phil.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.pitt.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.salt.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.seat.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.sunn.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%
mss.wash.net.internet2.edu	0 hr 0 min	100.00000%	100.00000%

Aggregate Internet2 Ciena Core Nodes	0 hr 0 min	100.00000%	99.99636%

Internet2 Ciena Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-PITT-WASH-O192-04202	0 hr 0 min	100.00000%	100.00000%
I2-CHIC-KANS-O192-04196	0 hr 0 min	100.00000%	99.98387%
I2-PITT-WASH-O192-04203	0 hr 0 min	100.00000%	100.00000%
I2-ALBU-DENV-O192-04208	0 hr 0 min	100.00000%	99.99393%
I2-INDI-LOUI-O192-04205	0 hr 0 min	100.00000%	99.98824%
I2-HOUS-KANS-O192-04198	0 hr 1 min	99.99008%	99.99772%
I2-BATO-HOUS-O192-04197	0 hr 0 min	100.00000%	99.99829%
I2-DENV-SALT-O192-04209	1 hr 11 min	99.29563%	99.97457%
I2-PHIL-WASH-O192-04200	0 hr 0 min	100.00000%	100.00000%
I2-LOUI-NASH-O192-04206	0 hr 0 min	100.00000%	100.00000%
I2-DENV-KANS-O192-04207	0 hr 0 min	100.00000%	99.99469%
I2-BATO-JACK-O192-04212	0 hr 0 min	100.00000%	100.00000%
I2-ATLA-NASH-O192-04213	0 hr 0 min	100.00000%	100.00000%
I2-CLEV-PITT-O192-04221	0 hr 0 min	100.00000%	100.00000%
I2-SALT-SUNN-O192-04211	0 hr 0 min	100.00000%	99.89849%
I2-ATLA-NASH-O192-04214	0 hr 0 min	100.00000%	100.00000%
I2-ATLA-JACK-O192-04215	0 hr 0 min	100.00000%	99.98577%
I2-LOSA-SUNN-O192-04222	0 hr 0 min	100.00000%	99.99772%
I2-CHIC-CLEV-O192-04194	0 hr 0 min	100.00000%	99.98956%
I2-CHIC-INDI-O192-04195	0 hr 0 min	100.00000%	99.98937%
I2-BOST-CLEV-O192-04223	0 hr 0 min	100.00000%	99.80438%
I2-CHAR-WASH-O192-04520	0 hr 0 min	100.00000%	99.99867%
I2-ATLA-CHAR-O192-04519	0 hr 0 min	100.00000%	99.99431%
I2-PITT-WASH-GIGE-04531	0 hr 0 min	100.00000%	100.00000%
I2-PHIL-WASH-GIGE-04532	0 hr 0 min	100.00000%	100.00000%
I2-SALT-SUNN-GIGE-04533	0 hr 0 min	100.00000%	100.00000%
I2-ALBU-LOSA-O192-04761	0 hr 0 min	100.00000%	99.98425%
I2-ALBU-HOUS-O192-04765	0 hr 0 min	100.00000%	99.96262%
I2-SALT-SEAT-O192-04784	0 hr 0 min	100.00000%	99.99791%
I2-SEAT-SUNN-O192-04785	0 hr 19 min	99.81151%	99.99639%
I2-BATO-HOUS-GIGE-05134	0 hr 0 min	100.00000%	100.00000%
I2-JACK-WASH-GIGE-05197	0 hr 0 min	100.00000%	100.00000%
I2-NEWY32AOA-PHIL-O192-04220	0 hr 0 min	100.00000%	99.89621%
I2-BOST-NEWY32AOA-O192-04219	0 hr 0 min	100.00000%	99.99924%
I2-CHIC-NASH-OC48-05418	0 hr 0 min	100.00000%	100.00000%
I2-HOUS-LOSA-GIGE-05463	0 hr 0 min	100.00000%	100.00000%
I2-LOSA-WASH-GIGE-05465	0 hr 0 min	100.00000%	100.00000%
I2-HOUS-WASH-GIGE-05468	0 hr 0 min	100.00000%	100.00000%
I2-HOUS-LOSA-GIGE-05470	0 hr 0 min	100.00000%	100.00000%
I2-LOSA-WASH-GIGE-05471	0 hr 0 min	100.00000%	100.00000%
I2-HOUS-WASH-GIGE-05474	0 hr 0 min	100.00000%	100.00000%
I2-ATLA-NEWY32AOA-GIGE-05475	0 hr 0 min	100.00000%	100.00000%
I2-NEWY32AOA-WASH-GIGE-05473	0 hr 0 min	100.00000%	100.00000%
I2-HOUS-NEWY32AOA-GIGE-05466	0 hr 0 min	100.00000%	100.00000%
I2-LOSA-NEWY32AOA-GIGE-05464	0 hr 0 min	100.00000%	100.00000%
I2-LOSA-NEWY32AOA-GIGE-05469	0 hr 0 min	100.00000%	100.00000%
I2-HOUS-NEWY32AOA-GIGE-05472	0 hr 0 min	100.00000%	100.00000%
I2-NEWY32AOA-WASH-GIGE-05467	0 hr 0 min	100.00000%	100.00000%

Aggregate All Internet2 Ciena Backbone Circuits	1 hr 31 min	99.98119%	99.98805%

Upcoming Scheduled Maintenances

Ticket No.:	188:92
Subject:	Internet2 Ciena Network Backbone Circuit DENV-SALT Maintenance
Affected:	I2-DENV-SALT-O192-04209
Start Time:	Tuesday, August 3, 2010, 6:00 AM (0600) UTC
End Time:	Tuesday, August 3, 2010, 10:00 AM (1000) UTC
Description:	Backbone Circuit DENV-SALT will be unavailable while Level(3) Communications replaces failing hardware in Rawlins, WY. A brief outage is expected, however the entire maintenance window has been reserved.