Internet2 Network Operations Report
06/11/2007 - 06/17/2007

Internet2 Network Operations Center
at Indiana University

New Customers

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

102962-High 2-High Internet2 IP Network Backbone Circuit HSTN-ATLA Instabilities Resolved Circuit - Other 06/11/2007 4:54 AM 06/11/2007 7:22 AM
103052-High 2-High Internet2 IP Network Backbone Circuit STTL-SNVA Outage Resolved Hardware 06/12/2007 4:00 PM 06/12/2007 4:06 PM
103061-Critical 1-Critical Internet2 IP Network Core Node STTL Outage Resolved Undetermined 06/12/2007 5:31 PM 06/12/2007 5:34 PM

Unscheduled Outages Detail


Ticket No.:10296:45
Subject:Internet2 IP Network Backbone Circuit HSTN-ATLA Instabilities Resolved
Affected:Backbone Circuit HSTN-ATLA
Start Time:Monday, June 11, 2007, 4:54 AM (0454) UTC
End Time:Monday, June 11, 2007, 7:22 AM (0722) UTC
Description:Backbone Circuit HSTN-ATLA was unstable. Circuit Provider Qwest Communications was performing a backbone cable relocation between Atlanta and Milner. Maintenance has been completed and the service has been restored
Ticket No.:10305:45
Subject:Internet2 IP Network Backbone Circuit STTL-SNVA Outage Resolved
Affected:Backbone Circuit STTL-SNVA
Start Time:Tuesday, June 12, 2007, 4:00 PM (1600) UTC
End Time:Tuesday, June 12, 2007, 4:06 PM (1606) UTC
Description:Internet2 IP Network Backbone Circuit STTL-SNVA was briefly unavailable. Internet2 fiber provider Qwest Communications was contacted and the reason for the outage was a bad shelf amp card in Sunnyvale. The card has been replaced. Traffic was re-routed.
Ticket No.:10306:45
Subject:Internet2 IP Network Core Node STTL Outage Resolved
Affected:Core Node STTL
Connectors: Calren*, Pacific Northwest GigaPOP
IXP: PacWave
Peers: DREN*, CA*net4, AARnet, REANNZ*, HOPI, NREN*,
KREONET2, SingAREN
Start Time:Tuesday, June 12, 2007, 5:31 PM (1731) UTC
End Time:Tuesday, June 12, 2007, 5:34 PM (1734) UTC
Description:Internet2 IP Network Core Node STTL experienced a brief outage. Internet2 NOC Engineering report the reason for the outage was failure of Routing Engine #1 (RE1), which was subsequently replaced. The OC-192 PIC to Salt Lake City was also found to be defective and replaced as well. All services have been restored.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

10223 3-Elevated 2-High Internet2 IP Network Backbone Circuit ATLA-HSTN Maintenance Completed Circuit 06/11/2007 4:54 AM 06/11/2007 7:22 AM

Scheduled Maintenances Detail

Ticket No.:10223:45
Subject:Internet2 IP Network Backbone Circuit ATLA-HSTN Maintenance Completed
Affected:Backbone Circuit ATLA-HSTN
Start Time:Monday, June 11, 2007, 4:54 AM (0454) UTC
End Time:Monday, June 11, 2007, 7:22 AM (0722) UTC
Description: Internet2 IP Network circuit provider Qwest Communications performed maintenance. A few brief outage were detected. Maintenance has been completed.

Downtime and Availability



Internet2 Core NodesDown TimeReporting Period Availability52 Week Availability
** CHIC T6400 hr 0 min100.00000%100.00000%
DNVR T6400 hr 0 min100.00000%99.99943%
HSTN T6400 hr 0 min100.00000%99.99809%
LOSA T6400 hr 0 min100.00000%98.95891%
** NEWY T6400 hr 0 min100.00000%99.98760%
SNVA T6400 hr 0 min100.00000%99.99943%
STTL T6400 hr 3 min99.97024%99.99886%
** WASH T6400 hr 0 min100.00000%100.00000%
ATLA M50 hr 0 min100.00000%100.00000%
** ATLA T6400 hr 0 min100.00000%100.00000%
** SALT T6400 hr 0 min100.00000%100.00000%
** KANS T6400 hr 0 min100.00000%100.00000%

Aggregate Internet2 Core Nodes0 hr 3 min99.99752%99.91186%

** Less than 52 weeks of data available

Internet2 Backbone CircuitsDown TimeReporting Period Availability24 Week Availability
DNVR-SNVA OC-1920 hr 0 min100.00000%100.00000%
DENV-STTL OC-1920 hr 0 min100.00000%99.95288%
HSTN-LOSA OC-1920 hr 0 min100.00000%99.97106%
LOSA-SNVA OC-1920 hr 0 min100.00000%100.00000%
ATLA-HSTN OC-1920 hr 0 min100.00000%99.38781%
SNVA-STTL OC-1920 hr 6 min99.94048%99.74454%
** I2-CHIC-ATLA0 hr 0 min100.00000%99.98016%
** I2-CHIC-NEWY0 hr 0 min100.00000%99.70651%
** I2-CHIC-KANS0 hr 0 min100.00000%100.00000%
** I2-CHIC-WASH0 hr 0 min100.00000%100.00000%
** I2-NEWY-WASH0 hr 0 min100.00000%100.00000%
** I2-WASH-ATLA0 hr 0 min100.00000%100.00000%
** I2-ATLA-HOUS4 hr 56 min97.06349%99.87765%
** I2-KANS-ATLA0 hr 0 min100.00000%100.00000%
** I2-KANS-SALT0 hr 0 min100.00000%100.00000%
** I2-SALT-SEAT0 hr 0 min100.00000%100.00000%

Aggregate All Internet2 Backbone Circuits5 hr 2 min99.81275%99.91379%





Upcoming Scheduled Maintenances

Ticket No.:10323:45
Subject:Internet2 IP Network Backbone Circuits STTL-SNVA and DNVR-STTL Maintenance
Affected:Backbone Circuits STTL-SNVA and DNVR-STTL
Start Time:Wednesday, June 27, 2007, 6:00 AM (0600) UTC
End Time:Thursday, June 28, 2007, 12:00 PM (1200) UTC
Description: Circuit Provider Qwest Communications will performing maintenance on Backbone Circuits STTL-SNVA and DNVR-STTL. Outage are expected as the circuits are rolled over and the netire window is reserved. Traffic will re-route during this time.