Internet2 Network Operations Report
07/23/2007 - 07/29/2007

Internet2 Network Operations Center
at Indiana University

New Customers

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

105402-High 2-High Internet2 IP Network Backbone Circuit ATLA-KANS Outage Resolved Circuit - Other 07/24/2007 5:59 AM 07/24/2007 7:44 PM
07/24/2007 7:59 PM 07/24/2007 8:06 PM

Unscheduled Outages Detail


Ticket No.:10540:45
Subject:Internet2 IP Network Backbone Circuit ATLA-KANS Outage Resolved
Affected:Backbone Circuit ATLA-KANS
Start Time:Tuesday, July 24, 2007, 5:59 AM (0559) UTC
End Time:Tuesday, July 24, 2007, 7:44 PM (1944) UTC
Start Time:Tuesday, July 24, 2007, 7:59 PM (1959) UTC
End Time:Tuesday, July 24, 2007, 8:06 PM (2006) UTC
Description:Internet2 IP Network Backbone Circuit ATLA-KANS is now available to the community. Level(3) Communications technicians have restored service, however, emergency maintenance to replace the amp shelf will be performed on this circuit later this evening.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

10548 2-High 2-High Internet2 IP Network Backbone Circuit ATLA-KANS Emergency Maintenance Completed Circuit 07/25/2007 5:06 AM 07/25/2007 5:23 AM
10553 3-Elevated 2-High Internet2 IP Network Backbone Circuit CHIC-KANS Emergency Maintenance Completed Circuit 07/26/2007 5:36 AM 07/26/2007 5:43 AM
07/26/2007 10:47 AM 07/26/2007 10:50 AM

Scheduled Maintenances Detail

Ticket No.:10548:45
Subject:Internet2 IP Network Backbone Circuit ATLA-KANS Emergency Maintenance Completed
Affected:Backbone Circuit ATLA-KANS
Start Time:Wednesday, July 25, 2007, 5:06 AM (0506) UTC
End Time:Wednesday, July 25, 2007, 5:23 AM (0523) UTC
Description: Internet2 IP Network Backbone Circuit ATLA-KANS underwent emergency maintenance while Level(3) Communications technicians replaced a failing amp shelf in Kincaid, KS. Maintenance has been completed.
Ticket No.:10553:45
Subject:Internet2 IP Network Backbone Circuit CHIC-KANS Emergency Maintenance Completed
Affected:Backbone Circuit CHIC-KANS
Start Time:Thursday, July 26, 2007, 5:36 AM (0536) UTC
End Time:Thursday, July 26, 2007, 5:43 AM (0543) UTC
Start Time:Thursday, July 26, 2007, 10:47 AM (1047) UTC
End Time:Thursday, July 26, 2007, 10:50 AM (1050) UTC
Description: Level3 Engineers replaced ADM Cards in CHIC-KANS backbone circuit to resolve OSC Loss of Communications. The maintenance has been completed and the connection restored.

Downtime and Availability



Internet2 Core NodesDown TimeReporting Period Availability52 Week Availability
** CHIC T6400 hr 0 min100.00000%100.00000%
DNVR T6400 hr 0 min100.00000%99.99943%
HSTN T6400 hr 0 min100.00000%99.99809%
LOSA T6400 hr 0 min100.00000%98.95891%
** NEWY T6400 hr 0 min100.00000%99.98760%
SNVA T6400 hr 0 min100.00000%99.99943%
STTL T6400 hr 0 min100.00000%99.99886%
** WASH T6400 hr 0 min100.00000%100.00000%
ATLA M50 hr 0 min100.00000%100.00000%
** ATLA T6400 hr 0 min100.00000%100.00000%
** SALT T6400 hr 0 min100.00000%100.00000%
** KANS T6400 hr 0 min100.00000%100.00000%

Aggregate Internet2 Core Nodes0 hr 0 min100.00000%99.91186%

** Less than 52 weeks of data available

Internet2 Backbone CircuitsDown TimeReporting Period Availability30 Week Availability
DNVR-SNVA OC-1920 hr 0 min100.00000%100.00000%
DENV-STTL OC-1920 hr 0 min100.00000%99.96230%
HSTN-LOSA OC-1920 hr 0 min100.00000%99.97685%
LOSA-SNVA OC-1920 hr 0 min100.00000%100.00000%
ATLA-HSTN OC-1920 hr 0 min100.00000%99.51025%
SNVA-STTL OC-1920 hr 0 min100.00000%99.78042%
** I2-CHIC-ATLA0 hr 0 min100.00000%99.98413%
** I2-CHIC-NEWY0 hr 0 min100.00000%99.76521%
** I2-CHIC-KANS0 hr 0 min100.00000%100.00000%
** I2-CHIC-WASH0 hr 0 min100.00000%100.00000%
** I2-NEWY-WASH0 hr 0 min100.00000%99.99967%
** I2-WASH-ATLA0 hr 0 min100.00000%100.00000%
** I2-ATLA-HOUS0 hr 0 min100.00000%99.90212%
** I2-KANS-ATLA14 hr 19 min91.47817%99.71594%
** I2-KANS-SALT0 hr 0 min100.00000%100.00000%
** I2-SALT-SEAT0 hr 0 min100.00000%100.00000%

Aggregate All Internet2 Backbone Circuits14 hr 19 min99.46739%99.91231%





Upcoming Scheduled Maintenances

Ticket No.:10554:45
Subject:Internet2 IP Network Backbone Circuit ATLA-WASH Maintenance
Affected:Backbone circuit ATLA-WASH
Start Time:Tuesday, August 7, 2007, 4:00 AM (0400) UTC
End Time:Tuesday, August 7, 2007, 10:00 AM (1000) UTC
Description: Level3 Communications will be performing Fiber maintenance to the circuit between ATLA-WASH. Several brief outages will possibly occur. An outage of up to 1 hour, however, the entire maintenance window will be observed.

Ticket No.:10565:45
Subject:Internet2 IP Network Backbone Circuit ATLA-WASH Maintenance
Affected:I2-ATLA-WASH-I2-00097
I2-ATLA-WASH-ESNET-00008
I2-ATLA-WASH-ESNET-00009
Start Time:Wednesday, August 8, 2007, 4:00 AM (0400) UTC
End Time:Wednesday, August 8, 2007, 10:00 AM (1000) UTC
Description: Internet2 IP Network backbone circuit ATLA-WASH will be unavailable to the Internet2 community as Level (3) Communications technicians perform a fiber maintenance from Richmond VA, to Dahlgren, VA. Traffic will re-route

Ticket No.:10566:45
Subject:Internet2 IP Network Backbone Circuit ATLA-WASH Maintenance (second window)
Affected:I2-ATLA-WASH-I2-00097
I2-ATLA-WASH-ESNET-00008
I2-ATLA-WASH-ESNET-00009
Start Time:Thursday, August 9, 2007, 4:00 AM (0400) UTC
End Time:Thursday, August 9, 2007, 10:00 AM (1000) UTC
Description: Internet2 IP Network backbone circuit ATLA-WASH will be unavailable to the Internet2 community as Level (3) Communications technicians perform a fiber maintenance from Richmond VA, to Dahlgren, VA. Traffic will re-route

Ticket No.:10570:45
Subject:Internet2 IP Network Backbone Circuit ATLA-WASH Maintenance
Affected:Backbone Circuit ATLA-WASH
Start Time:Tuesday, August 14, 2007, 3:00 AM (0300) UTC
End Time:Wednesday, August 15, 2007, 9:00 AM (0900) UTC
Description: Provider Qwest Communications will be performing circuit maintenance. The expected down time is 5 - 10 minutes, however, the entire window is reserved. The traffic will re-route