Generated Report for Internet2 IP

Internet2 IP Network Operations Report
08/20/2007 - 08/26/2007

Internet2 IP Network Operations Center
at Indiana University

New Customers

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

10740	2-High	2-High	Internet2 IP Network Backbone Circuit CHIC-NEWY Outage Resolved	Circuit - Damaged Fiber	08/20/2007 2:12 AM	08/20/2007 11:23 PM
					08/20/2007 11:24 PM	08/20/2007 11:25 PM
10761	1-Critical	1-Critical	Internet2 IP Network Core Node ATLA Available	Hardware	08/22/2007 5:23 PM	08/22/2007 5:25 PM
					08/22/2007 5:26 PM	08/22/2007 5:28 PM
10765	1-Critical	1-Critical	Internet2 IP Network Core Node ATLA M5 Available	Undetermined	08/23/2007 8:34 AM	08/23/2007 9:23 AM

Unscheduled Outages Detail

Ticket No.:	10740:45
Subject:	Internet2 IP Network Backbone Circuit CHIC-NEWY Outage Resolved
Affected:	I2-CHIC-NEWY-I2-00023 I2-CHIC-NEWY-ESNET-00072 I2-CHIC-NEWY-ESNET-00071 I2-CHIC-NEWY-I2-00104
Start Time:	Monday, August 20, 2007, 2:12 AM (0212) UTC
End Time:	Monday, August 20, 2007, 11:23 PM (2323) UTC
Start Time:	Monday, August 20, 2007, 11:24 PM (2324) UTC
End Time:	Monday, August 20, 2007, 11:25 PM (2325) UTC
Description:	Internet2 IP Network Backbone Circuit CHIC-NEWY was available to the community. Level(3) Communications reported that the outage was due to a fiber cut in Hudson, OH. Level(3) Communications Technicians restored service by splicing fibers. Work to restore service has been completed.

Ticket No.:	10761:45
Subject:	Internet2 IP Network Core Node ATLA Available
Affected:	Internet2 IP Core Node ATLA
Start Time:	Wednesday, August 22, 2007, 5:23 PM (1723) UTC
End Time:	Wednesday, August 22, 2007, 5:25 PM (1725) UTC
Start Time:	Wednesday, August 22, 2007, 5:26 PM (1726) UTC
End Time:	Wednesday, August 22, 2007, 5:28 PM (1728) UTC
Description:	Internet2 IP Core Node ATLA was unavailable to the Internet2 community. Internet2 IP Network Engineers report the outage was due to a routing engine problem causing all BGP sessions to reset.

Ticket No.:	10765:45
Subject:	Internet2 IP Network Core Node ATLA M5 Available
Affected:	Core Node ATLA M5
Start Time:	Thursday, August 23, 2007, 8:34 AM (0834) UTC
End Time:	Thursday, August 23, 2007, 9:23 AM (0923) UTC
Description:	Close the subtask, refer to master ticket 10729 for details and updates.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

10587	3-Elevated	2-High	Internet2 IP Network Backbone Circuit HOUS-LOSA Maintenance Completed	Circuit	08/21/2007 8:15 AM	08/21/2007 8:23 AM
10758	3-Elevated	1-Critical	Internet2 IP Network Core Node SALT Maintenance Completed	Software	08/26/2007 3:01 AM	08/26/2007 3:03 AM

Scheduled Maintenances Detail

Ticket No.:	10587:45
Subject:	Internet2 IP Network Backbone Circuit HOUS-LOSA Maintenance Completed
Affected:	Backbone Circuit HOUS-LOSA
Start Time:	Tuesday, August 21, 2007, 8:15 AM (0815) UTC
End Time:	Tuesday, August 21, 2007, 8:23 AM (0823) UTC
Description:	Backbone circuit HOUS-LOSA was briefly unavailable to the Internet 2 IP Network community. Level(3) Communications performed maintenance in Phoenix, AZ. Maintenance has been completed.

Ticket No.:	10758:45
Subject:	Internet2 IP Network Core Node SALT Maintenance Completed
Affected:	Core Node SALT
Start Time:	Sunday, August 26, 2007, 3:01 AM (0301) UTC
End Time:	Sunday, August 26, 2007, 3:03 AM (0303) UTC
Description:	Internet2 engineers performed software upgrades on the Internet2 core node in Salt Lake City. The outage was less than 5 minutes per node, while the route-engines changed over. All BGP sessions reset. Backbone traffic routed. Maintenance has been completed.

Downtime and Availability

Internet2 IP Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
** CHIC T640	0 hr 0 min	100.00000%	100.00000%
DNVR T640	0 hr 0 min	100.00000%	99.99962%
HSTN T640	0 hr 0 min	100.00000%	99.99561%
LOSA T640	0 hr 0 min	100.00000%	98.95643%
** NEWY T640	0 hr 0 min	100.00000%	99.99943%
SNVA T640	0 hr 0 min	100.00000%	99.99695%
** SEAT T640	0 hr 0 min	100.00000%	99.99924%
** WASH T640	0 hr 0 min	100.00000%	100.00000%
ATLA M5	0 hr 49 min	99.51389%	99.98111%
** ATLA T640	0 hr 4 min	99.96032%	99.99676%
** SALT T640	0 hr 2 min	99.98016%	99.99962%
** KANS T640	0 hr 0 min	100.00000%	99.99943%

Aggregate Internet2 IP Core Nodes	0 hr 55 min	99.95453%	99.91035%

** Less than 52 weeks of data available

Internet2 IP Backbone Circuits	Down Time	Reporting Period Availability	34 Week Availability
DNVR-SNVA OC-192	0 hr 0 min	100.00000%	100.00000%
DENV-STTL OC-192	0 hr 0 min	100.00000%	99.96674%
HSTN-LOSA OC-192	0 hr 8 min	99.92063%	99.97724%
LOSA-SNVA OC-192	0 hr 0 min	100.00000%	100.00000%
ATLA-HSTN OC-192	0 hr 0 min	100.00000%	99.56787%
SNVA-STTL OC-192	0 hr 0 min	100.00000%	99.75169%
** I2-CHIC-ATLA	0 hr 0 min	100.00000%	98.97263%
** I2-CHIC-NEWY	21 hr 12 min	87.38095%	99.42169%
** I2-CHIC-KANS	0 hr 0 min	100.00000%	100.00000%
** I2-CHIC-WASH	0 hr 0 min	100.00000%	100.00000%
** I2-NEWY-WASH	0 hr 0 min	100.00000%	99.99562%
** I2-WASH-ATLA	0 hr 0 min	100.00000%	99.98016%
** I2-ATLA-HOUS	0 hr 0 min	100.00000%	99.91334%
** I2-KANS-ATLA	0 hr 0 min	100.00000%	99.74936%
** I2-KANS-SALT	0 hr 0 min	100.00000%	100.00000%
** I2-SALT-SEAT	0 hr 0 min	100.00000%	100.00000%

Aggregate All Internet2 IP Backbone Circuits	21 hr 20 min	99.20635%	99.83102%

Upcoming Scheduled Maintenances

Ticket No.:	10781:45
Subject:	Internet2 IP Network Backbone Circuit NEWY-WASH Maintenance
Affected:	Backbone circuit NEWY-WASH Peer ESNET
Start Time:	Tuesday, September 11, 2007, 4:00 AM (0400) UTC
End Time:	Tuesday, September 11, 2007, 10:00 AM (1000) UTC
Description:	Backbone circuit NEWY-WASH will be unavailable to the Internet2 IP community for 2 hours while Level(3) Communications performs circuit maintenance in Newark NJ. The entire maintenance window will be observed.