Internet2 IP Network Operations Report
10/08/2007 - 10/14/2007

Internet2 IP Network Operations Center
at Indiana University

New Customers

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

111012-High 2-High Internet2 IP Backbone Circuit LOSA-SALT Outage Resolved Circuit - Other 10/11/2007 8:38 PM 10/12/2007 1:29 AM

Unscheduled Outages Detail


Ticket No.:11101:45
Subject:Internet2 IP Backbone Circuit LOSA-SALT Outage Resolved
Affected:Backbone Circuit LOSA-SALT
Various Peers on Core Node LOSA
Start Time:Thursday, October 11, 2007, 8:38 PM (2038) UTC
End Time:Friday, October 12, 2007, 1:29 AM (0129) UTC
Description:Backbone Circuit LOSA-SALT and various peers on Core Node LOSA were unavailable. Internet2 Engineers worked with Level (3) Engineers to resolve the outage. Initial reports suggest that Level (3) inadvertently disconnected two fibers while processing another order. The fibers were reconnected and service was restored.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

11095 3-Elevated 2-High Internet2 IP Network Backbone Circuit ATLA-WASH Maintenance Completed Circuit 10/13/2007 4:15 AM 10/13/2007 4:23 AM

Scheduled Maintenances Detail

Ticket No.:11095:45
Subject:Internet2 IP Network Backbone Circuit ATLA-WASH Maintenance Completed
Affected:IP Backbone Circuit ATLA-WASH
Ciena Backbone Circuit ATLA-WASH
ESNet IP Backbone ATLA-WASH
ESNet SDN Backbone ATLA-WASH
Start Time:Saturday, October 13, 2007, 4:15 AM (0415) UTC
End Time:Saturday, October 13, 2007, 4:23 AM (0423) UTC
Description: Level(3) engineers performed troubleshooting maintenance to clear alarms between Dahlgren, VA and McLean, VA. A brief outage was detected. Maintenance has been completed.


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
** CHIC T6400 hr 0 min100.00000%100.00000%
DNVR T6400 hr 0 min100.00000%99.99962%
HSTN T6400 hr 0 min100.00000%99.99409%
LOSA T6400 hr 0 min100.00000%99.98741%
** NEWY T6400 hr 0 min100.00000%99.99657%
SNVA T6400 hr 0 min100.00000%99.99657%
** SEAT T6400 hr 0 min100.00000%99.99847%
** WASH T6400 hr 0 min100.00000%100.00000%
** HOUS T6400 hr 0 min100.00000%99.99962%
** LOSA T6400 hr 0 min100.00000%99.99962%
ATLA M50 hr 0 min100.00000%99.97844%
** ATLA T6400 hr 0 min100.00000%99.99618%
** SALT T6400 hr 0 min100.00000%99.99866%
** KANS T6400 hr 0 min100.00000%99.99847%

Aggregate Internet2 IP Core Nodes0 hr 0 min100.00000%99.99598%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability41 Week Availability
DNVR-SNVA OC-1920 hr 0 min100.00000%100.00000%
DENV-STTL OC-1920 hr 0 min100.00000%99.97242%
HSTN-LOSA OC-1920 hr 0 min100.00000%99.98113%
LOSA-SNVA OC-1920 hr 0 min100.00000%100.00000%
ATLA-HSTN OC-1920 hr 0 min100.00000%99.64165%
SNVA-STTL OC-1920 hr 0 min100.00000%99.79409%
** I2-CHIC-ATLA0 hr 0 min100.00000%99.14707%
** I2-CHIC-NEWY0 hr 0 min100.00000%99.50857%
** I2-CHIC-KANS0 hr 0 min100.00000%100.00000%
** I2-CHIC-WASH0 hr 0 min100.00000%99.99008%
** I2-NEWY-WASH0 hr 0 min100.00000%99.97701%
** I2-WASH-ATLA0 hr 8 min99.92063%99.98161%
** I2-ATLA-HOUS0 hr 0 min100.00000%99.92015%
** I2-KANS-ATLA0 hr 0 min100.00000%99.79215%
** I2-KANS-SALT0 hr 0 min100.00000%100.00000%
** I2-SALT-SEAT0 hr 0 min100.00000%100.00000%
** I2-HOUS-LOSA0 hr 0 min100.00000%99.95596%
** I2-LOSA-SALT4 hr 51 min97.11310%99.92475%
** I2-LOSA-SEAT0 hr 0 min100.00000%99.99952%

Aggregate All Internet2 IP Backbone Circuits4 hr 59 min99.84388%99.87296%





Upcoming Scheduled Maintenances

Ticket No.:11059:45
Subject:Internet2 IP Network Backbone Circuit CHIC - ATLA Maintenance
Affected:Backbone Circuit CHIC-ATLA
Ciena Backbone Circuit I2-INDI-LOUI-I2-00030
Connector Indiana GigaPOP and its Participants
Start Time:Thursday, October 18, 2007, 4:00 AM (0400) UTC
End Time:Thursday, October 18, 2007, 10:00 AM (1000) UTC
Description: Level(3) will be performing fiber splicing/relocation maintenance in Greensburg, IN. An outage of up to 1 hour is expected; however, the entire window is reserved.

Ticket No.:11058:45
Subject:Internet2 IP Network Backbone Circuit CHIC-ATLA Maintenance
Affected:Backbone Circuit CHIC-ATLA
Ciena Backbone Circuit I2-INDI-LOUI-I2-00030
Connector Indiana GigaPOP and its Participants
Start Time:Wednesday, October 17, 2007, 4:00 AM (0400) UTC
End Time:Wednesday, October 17, 2007, 10:00 AM (1000) UTC
Description: Level(3) will be performing fiber splicing/relocation maintenance in Greensburg, IN. An outage of up to 1 hour is expected; however, the entire window is reserved.

Ticket No.:11115:45
Subject:Internet2 IP Network Circuits Affected Maintenance
Affected:I2-ALBU-ATLA-ESNET-00075
I2-ATLA-HOUS-I2-00042
I2-HOUS-KANS-I2-00041
I2-HOUS-LOSA-I2-00053
Start Time:Thursday, October 25, 2007, 5:00 AM (0500) UTC
End Time:Thursday, October 25, 2007, 11:00 AM (1100) UTC
Description: During the above time frame Level3 will be relocating fiber connections between El Paso and Houston, TX. Up to a one hour outage is expected, however the entire maintenance window is reserved.

Ticket No.:11122:45
Subject:Internet2 IP Network Backbone Circuit KANS-HOUS Emergency Maintenance Completed
Affected:Backbone Circuit KANS-HOUS
Start Time:Tuesday, October 16, 2007, 4:00 AM (0400) UTC
End Time:Tuesday, October 16, 2007, 5:00 AM (0500) UTC
Description: Internet2 IP Network Backbone Circuit KANS-HOUS was briefly unavailable while fiber provider Level(3) Communications performed maintenance. Maintenance has been completed.