Generated Report for Internet2 IP

Internet2 IP Network Operations Report
04/14/2008 - 04/20/2008

Internet2 IP Network Operations Center
at Indiana University

New Customers

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

12010	2-High	2-High	Internet2 IP Network Backbone Circuit LOSA-HOUS Brief Outage	Power	04/17/2008 5:33 PM	04/17/2008 5:38 PM
12031	2-High	2-High	Internet2 IP Backbone Circuit LOSA-SALT Instability Resolved	Hardware	04/20/2008 6:29 AM	04/20/2008 6:30 AM
					04/20/2008 6:53 AM	04/20/2008 6:54 AM
					04/20/2008 6:56 AM	04/20/2008 6:57 AM

Unscheduled Outages Detail

Ticket No.:	12010:45
Subject:	Internet2 IP Network Backbone Circuit LOSA-HOUS Brief Outage
Affected:	Backbone Circuit HOUS-LOSA I2-ALBU-SUNN-ESNET-00077 I2-ELPA-SUNN-I2-00102
Start Time:	Thursday, April 17, 2008, 5:33 PM (1733) UTC
End Time:	Thursday, April 17, 2008, 5:38 PM (1738) UTC
Description:	Internet2 IP Network Backbone Circuit HOUS-LOSA was briefly unavailable to the Internet2 community. Level3 Engineers reported a power outage in Deming, New Mexico.

Ticket No.:	12031:45
Subject:	Internet2 IP Backbone Circuit LOSA-SALT Instability Resolved
Affected:	Backbone Circuit LOSA-SALT
Start Time:	Sunday, April 20, 2008, 6:29 AM (0629) UTC
End Time:	Sunday, April 20, 2008, 6:30 AM (0630) UTC
Start Time:	Sunday, April 20, 2008, 6:53 AM (0653) UTC
End Time:	Sunday, April 20, 2008, 6:54 AM (0654) UTC
Start Time:	Sunday, April 20, 2008, 6:56 AM (0656) UTC
End Time:	Sunday, April 20, 2008, 6:57 AM (0657) UTC
Description:	Backbone Circuit LOSA-SALT is stable to the Internet2 IP Network Community. Level (3) Engineers working with Infinera Engineers isolated the problem to an OAM card in Blue Canyon, CA. Card was replaced on 4/20 and no further outages have occurred.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

11910	3-Elevated	2-High	Internet2 IP Network Backbone Circuit CHIC-NEWY Maintenance Completed	Circuit	04/15/2008 6:36 AM	04/15/2008 7:12 AM
11997	3-Elevated	2-High	Internet2 IP Network Backbone Circuit ATLA-HOUS Emergency Maintenance Completed	Hardware	04/16/2008 12:28 AM	04/16/2008 12:32 AM
12026	3-Elevated	2-High	Internet2 Backbone Circuit PORT-SEAT Maintenance Completed	Circuit	04/19/2008 7:44 AM	04/19/2008 8:34 AM
12032	3-Elevated	2-High	Internet2 IP Backbone Circuit LOSA-SALT Emergency Maintenance Completed	Hardware	04/20/2008 8:40 PM	04/20/2008 8:43 PM

Scheduled Maintenances Detail

Ticket No.:	11910:45
Subject:	Internet2 IP Network Backbone Circuit CHIC-NEWY Maintenance Completed
Affected:	I2-BOST-NEWY-I2-00099 I2-CHIC-NEWY-I2-00023 I2-CHIC-NEWY-ESNET-00071 I2-CHIC-NEWY-I2-00104 I2-CHIC-NEWY-ESNET-00072 10GB SA
Start Time:	Tuesday, April 15, 2008, 6:36 AM (0636) UTC
End Time:	Tuesday, April 15, 2008, 7:12 AM (0712) UTC
Description:	Level(3) performed splicing for Connecticut Department of Transportation. Maintenance has been completed.

Ticket No.:	11997:45
Subject:	Internet2 IP Network Backbone Circuit ATLA-HOUS Emergency Maintenance Completed
Affected:	Internet2 IP Backbone ATLA-HOUS I2-ALBU-ATLA-ESNET-00075 10GigE ESNET I2-BATO-JACK-I2-00047 Internet2 DCN Backbone Connector LONI
Start Time:	Wednesday, April 16, 2008, 12:28 AM (0028) UTC
End Time:	Wednesday, April 16, 2008, 12:32 AM (0032) UTC
Description:	Level (3) technicians swapped a bad AMP card in New Orleans. Maintenance has been completed.

Ticket No.:	12026:45
Subject:	Internet2 Backbone Circuit PORT-SEAT Maintenance Completed
Affected:	I2-SEAT-SUNN-ESNET-00081 I2-SEAT-SUNN-ESNET-00080 I2-LOSA-SEAT-I2-00067 I2-LOSA-PORT-I2-00109
Start Time:	Saturday, April 19, 2008, 7:44 AM (0744) UTC
End Time:	Saturday, April 19, 2008, 8:34 AM (0834) UTC
Description:	Level(3) Communications Technicians replaced a failed line card in Portland, OR. This maintenance was mistakenly started early. Maintenance has been completed.

Ticket No.:	12032:45
Subject:	Internet2 IP Backbone Circuit LOSA-SALT Emergency Maintenance Completed
Affected:	Internet2 IP Backbone Circuit LOSA-SALT ESNET IP Backbone Circuit DENV-SUNN Ciena Backbone Circuit SALT-SUNN
Start Time:	Sunday, April 20, 2008, 8:40 PM (2040) UTC
End Time:	Sunday, April 20, 2008, 8:43 PM (2043) UTC
Description:	Level(3) Communications replaced a faulty OAM card in Blue Canyon, CA. Maintenance has been completed.

Downtime and Availability

Internet2 IP Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
** CHIC T640	0 hr 0 min	100.00000%	99.99646%
** NEWY T640	0 hr 0 min	100.00000%	99.99609%
** SEAT T640	0 hr 0 min	100.00000%	99.99572%
** WASH T640	0 hr 0 min	100.00000%	99.99814%
** HOUS T640	0 hr 0 min	100.00000%	99.99851%
** LOSA T640	0 hr 0 min	100.00000%	99.99907%
** ATLA T640	0 hr 0 min	100.00000%	99.99553%
** SALT T640	0 hr 0 min	100.00000%	99.99795%
** KANS T640	0 hr 0 min	100.00000%	99.99702%

Aggregate Internet2 IP Core Nodes	0 hr 0 min	100.00000%	99.99717%

** Less than 52 weeks of data available

Internet2 IP Backbone Circuits	Down Time	Reporting Period Availability	53 Week Availability
** I2-CHIC-ATLA	0 hr 0 min	100.00000%	99.33069%
** I2-CHIC-NEWY	0 hr 36 min	99.64286%	99.49806%
** I2-CHIC-KANS	0 hr 0 min	100.00000%	99.85664%
** I2-CHIC-WASH	0 hr 0 min	100.00000%	99.86725%
** I2-NEWY-WASH	0 hr 0 min	100.00000%	99.93949%
** I2-WASH-ATLA	0 hr 0 min	100.00000%	99.84342%
** I2-ATLA-HOUS	0 hr 4 min	99.96032%	99.40721%
** I2-KANS-ATLA	0 hr 0 min	100.00000%	99.84007%
** I2-KANS-SALT	0 hr 0 min	100.00000%	99.99981%
** I2-SALT-SEAT	0 hr 0 min	100.00000%	100.00000%
** I2-HOUS-LOSA	0 hr 5 min	99.95040%	99.86651%
** I2-LOSA-SALT	0 hr 6 min	99.94048%	99.92199%
** I2-LOSA-SEAT	0 hr 50 min	99.50397%	99.98771%
** I2-KANS-HOUS	0 hr 0 min	100.00000%	99.97878%

Aggregate All Internet2 IP Backbone Circuits	1 hr 41 min	99.92843%	99.80983%

Upcoming Scheduled Maintenances

Ticket No.:	12034:45
Subject:	Internet2 IP Network Backbone Circuit HOUS-LOSA Maintenance
Affected:	Internet2 IP Backbone Circuit HOUS-LOSA Internet2 Ciena Backbone Circuit ELPA-HOUS ESNET IP Backbone Circuit ALBU-ATLA
Start Time:	Thursday, May 8, 2008, 5:00 AM (0500) UTC
End Time:	Friday, May 9, 2008, 11:00 AM (1100) UTC
Description:	Level(3) will be relocating fiber in Comstock, TX due to a Texas DoT project. This maintenance spans two nights, with work being performed between 5:00 AM and 11:00 AM UTC each night. An outage of up to 1 hour is expected during each window; however, the entire windows are reserved.