Internet2 IP Network Operations Report
07/14/2008 - 07/20/2008

Internet2 IP Network Operations Center
at Indiana University

New Customers

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

125412-High 2-High Internet2 IP Network Backbone Circuit CHIC-NEWY Outage Resolved Circuit - Damaged Fiber 07/18/2008 3:18 PM 07/18/2008 6:43 PM

Unscheduled Outages Detail


Ticket No.:12541:45
Subject:Internet2 IP Network Backbone Circuit CHIC-NEWY Outage Resolved
Affected:I2-BOST-NEWY-I2-00024
I2-BOST-NEWY-I2-00099
I2-CHIC-NEWY-ESNET-00071
I2-CHIC-NEWY-ESNET-00072
I2-CHIC-NEWY-I2-00023
I2-NEWY-SALT-I2-00122
Start Time:Friday, July 18, 2008, 3:18 PM (1518) UTC
End Time:Friday, July 18, 2008, 6:43 PM (1843) UTC
Description:Backbone Circuit CHIC-NEWY was unavailable to the community. Circuit Provider, Level(3) Communications, reported damaged fibers. Connectivity has been restored.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

12450 3-Elevated 2-High Internet2 IP Network Backbone Circuit CHIC-ATLA Maintenance Completed Circuit 07/15/2008 7:53 AM 07/15/2008 8:28 AM
07/15/2008 8:35 AM 07/15/2008 8:36 AM

Scheduled Maintenances Detail

Ticket No.:12450:45
Subject:Internet2 IP Network Backbone Circuit CHIC-ATLA Maintenance Completed
Affected:IP Backbone Circuit CHIC-ATLA
DCN Backbone Circuit INDI-LOUI
Connector Indiana GigaPOP*
Start Time:Tuesday, July 15, 2008, 7:53 AM (0753) UTC
End Time:Tuesday, July 15, 2008, 8:28 AM (0828) UTC
Start Time:Tuesday, July 15, 2008, 8:35 AM (0835) UTC
End Time:Tuesday, July 15, 2008, 8:36 AM (0836) UTC
Description: Level(3) Communications performed fiber maintenance between Louisville, KY and Rexville, IN during the above time frame. Maintenance has been completed. *Denotes multi-homed status


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
** CHIC T6400 hr 0 min100.00000%99.99646%
** NEWY T6400 hr 0 min100.00000%99.99609%
** SEAT T6400 hr 0 min100.00000%99.99479%
** WASH T6400 hr 0 min100.00000%99.99814%
** HOUS T6400 hr 0 min100.00000%99.99851%
** LOSA T6400 hr 0 min100.00000%99.99907%
** ATLA T6400 hr 0 min100.00000%99.99553%
** SALT T6400 hr 0 min100.00000%99.99795%
** KANS T6400 hr 0 min100.00000%99.99702%

Aggregate Internet2 IP Core Nodes0 hr 0 min100.00000%99.99706%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability53 Week Availability
** I2-CHIC-ATLA0 hr 36 min99.64286%99.25082%
** I2-CHIC-NEWY3 hr 25 min97.96627%99.46008%
** I2-CHIC-KANS0 hr 0 min100.00000%99.84771%
** I2-CHIC-WASH0 hr 0 min100.00000%99.70360%
** I2-NEWY-WASH0 hr 0 min100.00000%99.91901%
** I2-WASH-ATLA0 hr 0 min100.00000%99.81699%
** I2-ATLA-HOUS0 hr 0 min100.00000%99.39064%
** I2-KANS-ATLA0 hr 0 min100.00000%99.84007%
** I2-KANS-SALT0 hr 0 min100.00000%99.99981%
** I2-SALT-SEAT0 hr 0 min100.00000%99.87768%
** I2-HOUS-LOSA0 hr 0 min100.00000%99.76560%
** I2-LOSA-SALT0 hr 0 min100.00000%99.92199%
** I2-LOSA-SEAT0 hr 0 min100.00000%99.98529%
** I2-KANS-HOUS0 hr 0 min100.00000%99.75834%

Aggregate All Internet2 IP Backbone Circuits4 hr 1 min99.82922%99.75269%





Upcoming Scheduled Maintenances

Ticket No.:12531:45
Subject:Internet2 IP Network Core Node SALT Maintenance
Affected:Core Node SALT and its Peers and Participants
Start Time:Friday, July 25, 2008, 3:00 AM (0300) UTC
End Time:Friday, July 25, 2008, 4:00 AM (0400) UTC
Description: I2 network engineers will upgrade JUNOS code on the SALT router rtr.salt.net.internet2.edu to 8.5r3.4. This will require a reload of the backup Route Engine, a manual switch to the upgraded Routing Engine and then a reboot of the non-upgraded RE. The upgrade may cause a brief interruption in traffic during the routing engine failover.

Ticket No.:12525:45
Subject:Internet2 IP Backbone Circuit CHIC-ATLA Maintenance
Affected:IP Backbone Circuit CHIC-ATLA
DCN Backbone Circuit INDI-LOUI
Connector Indiana GigaPOP (ATLA)*
Start Time:Wednesday, July 30, 2008, 4:00 AM (0400) UTC
End Time:Wednesday, July 30, 2008, 10:00 AM (1000) UTC
Description: Backbone Circuit CHIC-ATLA will undergo fiber maintenance to relocate fiber between Indy and Greensburg, IN. A one hour outage is expected however the entire window is reserved. A fall back window of three consecutive days may be used if necessary. *Denotes Multi-Homed Status