Internet2 IP Network Operations Report
09/01/2008 - 09/07/2008

Internet2 IP Network Operations Center
at Indiana University

New Customers

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

128222-High 2-High Internet2 IP Network Backbone Circuit ATLA-HOUS Outage Resolved Circuit - Damaged Fiber 09/01/2008 5:04 PM 09/02/2008 4:11 PM

Unscheduled Outages Detail


Ticket No.:12822:45
Subject:Internet2 IP Network Backbone Circuit ATLA-HOUS Outage Resolved
Affected:Backbone Circuit ATLA-HOUS
I2-ATLA-HOUS-I2-00042
I2-BATO-JACK-I2-00047
I2-ALBU-ATLA-ESNET-00075
I2-ATLA-HOUS-ESNET-04552
Start Time:Monday, September 1, 2008, 5:04 PM (1704) UTC
End Time:Tuesday, September 2, 2008, 4:11 PM (1611) UTC
Description:Backbone Circuit ATLA-HOUS is now available. Level(3) Communications confirmed outage was due to Hurricane Gustav causing a fiber cut between Slidel and New Orleans, LA. Service has been restored.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

12860 3-Elevated 2-High Internet2 IP Network Backbone CHIC-NEWY Circuit Emergency Maintenance Completed Software 09/05/2008 12:27 PM 09/05/2008 12:30 PM
12863 3-Elevated 1-Critical Internet2 IP Network Core Node WASH Emergency Maintenance Completed Software 09/05/2008 10:04 PM 09/05/2008 10:05 PM

Scheduled Maintenances Detail

Ticket No.:12860:45
Subject:Internet2 IP Network Backbone CHIC-NEWY Circuit Emergency Maintenance Completed
Affected:Backbone CHIC-NEWY
Connector Nysernet
Start Time:Friday, September 5, 2008, 12:27 PM (1227) UTC
End Time:Friday, September 5, 2008, 12:30 PM (1230) UTC
Description: Internet2 backbone CHIC-NEWY was unavailable to the community. Internet2 Engineers performed an FPC reboot in NEWY. Maintenance has been completed.

Ticket No.:12863:45
Subject:Internet2 IP Network Core Node WASH Emergency Maintenance Completed
Affected:Core Node: WASH
Start Time:Friday, September 5, 2008, 10:04 PM (2204) UTC
End Time:Friday, September 5, 2008, 10:05 PM (2205) UTC
Description: Internet2 engineers worked with Juniper to make a configuration change that addressed the issues experienced during yesterday's outage of the Washington DC core node. Maintenance has been completed.


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
** CHIC T6400 hr 0 min100.00000%99.99739%
** NEWY T6400 hr 0 min100.00000%99.99665%
** SEAT T6400 hr 0 min100.00000%99.98715%
** WASH T6400 hr 1 min99.99008%99.99832%
** HOUS T6400 hr 0 min100.00000%99.99851%
** LOSA T6400 hr 0 min100.00000%99.99907%
** ATLA T6400 hr 0 min100.00000%99.99870%
** SALT T6400 hr 0 min100.00000%99.99795%
** KANS T6400 hr 0 min100.00000%99.99758%

Aggregate Internet2 IP Core Nodes0 hr 1 min99.99890%99.99681%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability53 Week Availability
** I2-CHIC-ATLA0 hr 0 min100.00000%99.87601%
** I2-CHIC-NEWY0 hr 3 min99.97024%99.69634%
** I2-CHIC-KANS0 hr 0 min100.00000%99.84473%
** I2-CHIC-WASH0 hr 0 min100.00000%99.70360%
** I2-NEWY-WASH0 hr 0 min100.00000%99.92181%
** I2-WASH-ATLA0 hr 0 min100.00000%99.82965%
** I2-ATLA-HOUS23 hr 7 min86.24008%99.11100%
** I2-KANS-ATLA0 hr 0 min100.00000%100.00000%
** I2-KANS-SALT0 hr 0 min100.00000%99.99981%
** I2-SALT-SEAT0 hr 0 min100.00000%99.87768%
** I2-HOUS-LOSA0 hr 0 min100.00000%99.76542%
** I2-LOSA-SALT0 hr 0 min100.00000%99.92199%
** I2-LOSA-SEAT0 hr 0 min100.00000%99.98529%
** I2-KANS-HOUS0 hr 0 min100.00000%99.75815%

Aggregate All Internet2 IP Backbone Circuits23 hr 10 min99.01502%99.80653%





Upcoming Scheduled Maintenances

Ticket No.:12834:45
Subject:Internet2 IP Network Backbone CHIC-NEWY Circuit Maintenance
Affected:Backbone CHIC-NEWY
Connector NOX and its participants
I2-CHIC-NEWY-ESNET-00071
I2-CHIC-NEWY-ESNET-00072
I2-NEWY-SALT-I2-00122
Start Time:Monday, September 15, 2008, 4:00 AM (0400) UTC
End Time:Monday, September 15, 2008, 10:00 AM (1000) UTC
Description: Backbone CHIC-NEWY will undergo maintenance as Circuit Provder Level(3) Communications will make final repairs to 432 count OSP fiber optic cable due to fiber cut between Boston and Chepachet, MA. Two hours of downtime is likely, however the entire window is reserved.

Ticket No.:12876:45
Subject:Internet2 IP Network Backbone Circuit HOUS-ATLA Emergency Maintenance
Affected:Backbone Circuit HOUS-ATLA
Start Time:Wednesday, September 10, 2008, 5:00 AM (0500) UTC
End Time:Wednesday, September 10, 2008, 11:00 AM (1100) UTC
Description: Fiber provider Level(3) Communications will be relocating fiber Mobile, AL area. Up to a two (2) hour outage is expected. However, the entire maintenance window has been reserved.