Internet2 IP Network Operations Report
10/06/2008 - 10/12/2008

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

130882-High 2-High Internet2 IP Network Backbone Circuit ATLA-HOUS Outage Resolved Circuit - Other 10/10/2008 5:47 PM 10/10/2008 5:48 PM

Unscheduled Outages Detail


Ticket No.:13088:45
Subject:Internet2 IP Network Backbone Circuit ATLA-HOUS Outage Resolved
Affected:Backbone Circuit ATLA-HOUS
Start Time:Friday, October 10, 2008, 5:47 PM (1747) UTC
End Time:Friday, October 10, 2008, 5:48 PM (1748) UTC
Description:Backbone Circuit ATLA-HOUS was unavailable to the Internet2 IP Network Community. Level(3) Communications Engineers reported that the outage was caused by a failing card in Tallahassee, FL. This card is scheduled to be replaced soon.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

13050 3-Elevated 1-Critical Internet2 IP Network Core Node SEAT Maintenance Completed Software 10/07/2008 4:00 AM 10/07/2008 4:03 AM
13068 3-Elevated 1-Critical Internet2 IP Network Core Node CHIC Maintenance Completed Software 10/10/2008 3:01 AM 10/10/2008 3:04 AM
13089 4-Normal 2-High Internet2 IP Network Backbone Circuit ATLA-HOUS Emergency Maintenance Completed Circuit 10/10/2008 9:53 PM 10/10/2008 9:57 PM

Scheduled Maintenances Detail

Ticket No.:13050:45
Subject:Internet2 IP Network Core Node SEAT Maintenance Completed
Affected:Core Node SEAT and its Connectors, Peer, and Participants
Start Time:Tuesday, October 7, 2008, 4:00 AM (0400) UTC
End Time:Tuesday, October 7, 2008, 4:03 AM (0403) UTC
Description: Internet2 Engineers performed software maintenance on the Core Node in Seattle, WA. Maintenance has been completed.

Ticket No.:13068:45
Subject:Internet2 IP Network Core Node CHIC Maintenance Completed
Affected:Core Node CHIC, its Connectors, Peers, Participants,
and IXPs.
Start Time:Friday, October 10, 2008, 3:01 AM (0301) UTC
End Time:Friday, October 10, 2008, 3:04 AM (0304) UTC
Description: Internet2 Engineers performed software maintenance on the Core Node in Chicago, IL. Maintenance has been completed.

Ticket No.:13089:45
Subject:Internet2 IP Network Backbone Circuit ATLA-HOUS Emergency Maintenance Completed
Affected:Backbone Circuit ATLA-HOUS
Start Time:Friday, October 10, 2008, 9:53 PM (2153) UTC
End Time:Friday, October 10, 2008, 9:57 PM (2157) UTC
Description: Backbone Circuit ATLA-HOUS was unavailable to the Internet2 IP Network Community while Level(3) Communications Engineers replaced a failing card in Tallahassee, FL. Maintenance has been completed.


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
** CHIC T6400 hr 3 min99.97024%99.99870%
** NEWY T6400 hr 0 min100.00000%99.99944%
** SEAT T6400 hr 3 min99.97024%99.98734%
** WASH T6400 hr 0 min100.00000%99.99907%
** HOUS T6400 hr 0 min100.00000%99.99926%
** LOSA T6400 hr 0 min100.00000%99.99944%
** ATLA T6400 hr 0 min100.00000%99.99926%
** SALT T6400 hr 0 min100.00000%99.99832%
** KANS T6400 hr 0 min100.00000%99.99851%

Aggregate Internet2 IP Core Nodes0 hr 6 min99.99339%99.99770%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability53 Week Availability
** I2-CHIC-ATLA0 hr 0 min100.00000%99.77957%
** I2-CHIC-NEWY0 hr 0 min100.00000%99.70509%
** I2-CHIC-KANS0 hr 0 min100.00000%99.84473%
** I2-CHIC-WASH0 hr 0 min100.00000%99.71124%
** I2-NEWY-WASH0 hr 0 min100.00000%99.93670%
** I2-WASH-ATLA0 hr 0 min100.00000%99.82965%
** I2-ATLA-HOUS0 hr 5 min99.95040%99.10914%
** I2-KANS-ATLA0 hr 0 min100.00000%100.00000%
** I2-KANS-SALT0 hr 0 min100.00000%99.99981%
** I2-SALT-SEAT0 hr 0 min100.00000%99.87768%
** I2-HOUS-LOSA0 hr 0 min100.00000%99.79334%
** I2-LOSA-SALT0 hr 0 min100.00000%99.92571%
** I2-LOSA-SEAT0 hr 0 min100.00000%99.97654%
** I2-KANS-HOUS0 hr 0 min100.00000%99.75815%

Aggregate All Internet2 IP Backbone Circuits0 hr 5 min99.99646%99.80338%





Upcoming Scheduled Maintenances

Ticket No.:13100:45
Subject:Internet2 IP Network Backbone LOSA-SEAT Circuit Maintenance
Affected:Backbone LOSA-SEAT
Start Time:Tuesday, October 21, 2008, 7:00 AM (0700) UTC
End Time:Tuesday, October 21, 2008, 1:00 PM (1300) UTC
Description: Level3 Communications will be performing fiber maintenance in Oakland, CA. Outages of one hour are expected. However, the entire window is reserved. Traffic will re-route during this maintenance.

Ticket No.:13103:45
Subject:Internet2 IP Network Backbone LOSA-SEAT Circuit Maintenance
Affected:Backbone LOSA-SEAT
Start Time:Friday, October 24, 2008, 7:00 AM (0700) UTC
End Time:Friday, October 24, 2008, 12:00 PM (1200) UTC
Description: Level3 Communications will be performing fiber maintenance in Oakland, CA. Outages of one hour are expected. However, the entire window is reserved. Traffic will re-route during this maintenance.

Ticket No.:13105:45
Subject:Internet2 IP Network Backbone LOSA-SEAT Circuit Maintenance
Affected:Backbone LOSA-SEAT
Start Time:Wednesday, October 29, 2008, 7:00 AM (0700) UTC
End Time:Wednesday, October 29, 2008, 1:00 PM (1300) UTC
Description: Level3 Communications will be performing fiber maintenance in Oakland, CA. Outages of one hour are expected. However, the entire window is reserved. Traffic will re-route during this maintenance.