Internet2 IP Network Operations Report
11/24/2008 - 11/30/2008

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

133421-Critical 1-Critical Internet2 IP Network Core Node LOSA Available Undetermined 11/29/2008 6:22 PM 11/29/2008 6:29 PM

Unscheduled Outages Detail


Ticket No.:13342:45
Subject:Internet2 IP Network Core Node LOSA Available
Affected:Core Node LOSA and its Connectors and Peers
Start Time:Saturday, November 29, 2008, 6:22 PM (1822) UTC
End Time:Saturday, November 29, 2008, 6:29 PM (1829) UTC
Description:Core Node LOSA experienced an outage which caused all BGP peering sessions to rest. Internet2 IP Network Engineers are currently investigating software issues with the vendor that might have contributed to this event.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

13296 3-Elevated 2-High Internet2 IP Network Backbone Circuits LOSA-SALT and LOSA-SEAT Maintenance Completed Circuit 11/25/2008 8:04 AM 11/25/2008 8:16 AM
13325 3-Elevated 2-High Internet2 IP Network Backbone Circuit CHIC-KANS Emergency Maintenance Completed Circuit 11/26/2008 3:18 AM 11/26/2008 3:23 AM

Scheduled Maintenances Detail

Ticket No.:13296:45
Subject:Internet2 IP Network Backbone Circuits LOSA-SALT and LOSA-SEAT Maintenance Completed
Affected:Backbone Circuits:
LOSA-SALT
LOSA-SEAT
Start Time:Tuesday, November 25, 2008, 8:04 AM (0804) UTC
End Time:Tuesday, November 25, 2008, 8:16 AM (0816) UTC
Description: Backbone Circuits LOSA-SALT and LOSA-SEAT were unavailable while Level(3) Communications Technicians performed circuit maintenance in Sunnyvale, CA. Maintenance has been completed.

Ticket No.:13325:45
Subject:Internet2 IP Network Backbone Circuit CHIC-KANS Emergency Maintenance Completed
Affected:Backbone Circuit CHIC-KANS*
Start Time:Wednesday, November 26, 2008, 3:18 AM (0318) UTC
End Time:Wednesday, November 26, 2008, 3:23 AM (0323) UTC
Description: Backbone Circuit CHIC-KANS was briefly unavailable while Level(3) Communications Technicians replaced a failing card in St. Louis, MO. Traffic re-routed. Maintenance has been completed.


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T6400 hr 0 min100.00000%99.99792%
NEWY T6400 hr 0 min100.00000%99.99943%
SEAT T6400 hr 0 min100.00000%99.98713%
WASH T6400 hr 0 min100.00000%99.99905%
HOUS T6400 hr 0 min100.00000%99.99924%
LOSA T6400 hr 7 min99.93056%99.99811%
ATLA T6400 hr 0 min100.00000%99.99924%
SALT T6400 hr 0 min100.00000%99.99830%
KANS T6400 hr 0 min100.00000%99.99849%

Aggregate Internet2 IP Core Nodes0 hr 7 min99.99228%99.99743%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-ATLA-CHIC-O192-039170 hr 0 min100.00000%99.78864%
I2-CHIC-NEWY-O192-039130 hr 0 min100.00000%99.78864%
I2-CHIC-KANS-O192-039180 hr 5 min99.95040%99.84559%
** I2-CHIC-KANS-O192-039190 hr 5 min99.95040%99.99905%
I2-CHIC-WASH-O192-039150 hr 0 min100.00000%99.66829%
I2-NEWY-WASH-O192-039140 hr 0 min100.00000%99.93566%
** I2-NEWY32AOA-WASH-10GE-046430 hr 0 min100.00000%100.00000%
I2-ATLA-WASH-O192-039160 hr 0 min100.00000%99.82686%
I2-ATLA-HOUS-O192-039220 hr 0 min100.00000%99.44217%
I2-KANS-SALT-O192-039200 hr 0 min100.00000%99.99981%
I2-SALT-SEAT-O192-039260 hr 0 min100.00000%99.87568%
I2-HOUS-LOSA-O192-039230 hr 0 min100.00000%99.79015%
I2-LOSA-SALT-O192-039250 hr 12 min99.88095%99.99508%
I2-LOSA-SEAT-O192-039240 hr 12 min99.88095%99.95515%

Aggregate All Internet2 IP Backbone Circuits0 hr 34 min99.97591%99.85077%





Upcoming Scheduled Maintenances

Ticket No.:13323:45
Subject:Internet2 IP Network Backbone Circuit CHIC-NEWY Maintenance Retraction TRACKING
Affected:Backbone Circuit CHIC-NEWY
Start Time:Friday, December 5, 2008, 5:00 AM (0500) UTC
End Time:Friday, December 5, 2008, 6:00 AM (0600) UTC
Description: Level(3) Communications will be performing a software upgrade the their gateway in New York City, NY. However this maintenance should not impact Internet2 and this notification is hereby retracted.