Generated Report for Internet2 IP

Internet2 IP Network Operations Report
01/05/2009 - 01/11/2009

Internet2 IP Network Operations Center
at Indiana University

New Connections

None

Upgrades

None

New Services

None

Unscheduled Outages Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Outage Type	*Start Time (UTC)*	*End Time (UTC)*

13456	2-High	2-High	Internet2 IP Network Backbone Circuits LOSA-SEAT & SALT-SEAT Outage Resolved	Hardware	01/08/2009 7:00 AM	01/08/2009 7:13 AM

Unscheduled Outages Detail

Ticket No.:	13456:45
Subject:	Internet2 IP Network Backbone Circuits LOSA-SEAT & SALT-SEAT Outage Resolved
Affected:	Backbone Circuits LOSA-SEAT & SALT-SEAT
Start Time:	Thursday, January 8, 2009, 7:00 AM (0700) UTC
End Time:	Thursday, January 8, 2009, 7:13 AM (0713) UTC
Description:	Backbone Circuits LOSA-SEAT & SALT-SEAT were briefly unavailable to the community following previous hardware maintenance. This is a continuation of 13444:45.

Scheduled Maintenances Summary

Ticket Number	Customer Impact	Network Impact	*Title*	Maintenance Type	*Start Time (UTC)*	*End Time (UTC)*

13400	3-Elevated	1-Critical	Internet2 IP Network Core Node CHIC Maintenance Completed	Hardware	01/07/2009 5:11 AM	01/07/2009 6:35 AM
13436	3-Elevated	2-High	Internet2 IP Network Backbone Circuit LOSA-SEAT Maintenance Completed	Circuit	01/07/2009 8:03 AM	01/07/2009 8:20 AM
13444	3-Elevated	2-High	Internet2 IP Network Backbone Circuits LOSA-SEAT & SALT-SEAT Maintenance Completed	Hardware	01/08/2009 6:28 AM	01/08/2009 7:00 AM
13458	3-Elevated	2-High	Internet2 IP Network Backbone Circuits SALT-SEAT Emergency Maintenance Completed	Circuit	01/09/2009 8:01 AM	01/09/2009 8:06 AM
					01/09/2009 8:19 AM	01/09/2009 8:21 AM
					01/09/2009 8:25 AM	01/09/2009 8:26 AM
					01/09/2009 8:27 AM	01/09/2009 8:28 AM

Scheduled Maintenances Detail

Ticket No.:	13400:45
Subject:	Internet2 IP Network Core Node CHIC Maintenance Completed
Affected:	Core Node CHIC and its Connectors and Peers
Start Time:	Wednesday, January 7, 2009, 5:11 AM (0511) UTC
End Time:	Wednesday, January 7, 2009, 6:35 AM (0635) UTC
Description:	Internet2 IP Network Core Node CHIC was unavailable while engineers performed a chassis upgrade in Chicago, IL. Maintenance has been completed. *Traffic rerouted for all multi-homed Connectors and Peers.

Ticket No.:	13436:45
Subject:	Internet2 IP Network Backbone Circuit LOSA-SEAT Maintenance Completed
Affected:	Backbone Circuit SEAT-LOSA
Start Time:	Wednesday, January 7, 2009, 8:03 AM (0803) UTC
End Time:	Wednesday, January 7, 2009, 8:20 AM (0820) UTC
Description:	Internet2 IP Network Backbone Circuit LOSA-SEAT was briefly unavailable while Level(3) Communications inserted a new optical add-drop node in downtown Seattle, between the current Seattle optical node and the Portland Seattle node. This was the first night of work in a three-stage process to move the optical node to the Pacific Northwest Gigapop colocation facility.

Ticket No.:	13444:45
Subject:	Internet2 IP Network Backbone Circuits LOSA-SEAT & SALT-SEAT Maintenance Completed
Affected:	Backbone Circuits LOSA-SEAT & SALT-SEAT
Start Time:	Thursday, January 8, 2009, 6:28 AM (0628) UTC
End Time:	Thursday, January 8, 2009, 7:00 AM (0700) UTC
Description:	Backbone Circuits LOSA-SEAT & SALT-SEAT were briefly unavailable while Internet2 engineers performed router maintenance in Seattle, WA. Due to complications this maintenance exceeded its maintenance window and further downtime is being tracked in ticket 13456:45.

Ticket No.:	13458:45
Subject:	Internet2 IP Network Backbone Circuits SALT-SEAT Emergency Maintenance Completed
Affected:	Backbone Circuit SALT-SEAT
Start Time:	Friday, January 9, 2009, 8:01 AM (0801) UTC
End Time:	Friday, January 9, 2009, 8:06 AM (0806) UTC
Start Time:	Friday, January 9, 2009, 8:19 AM (0819) UTC
End Time:	Friday, January 9, 2009, 8:21 AM (0821) UTC
Start Time:	Friday, January 9, 2009, 8:25 AM (0825) UTC
End Time:	Friday, January 9, 2009, 8:26 AM (0826) UTC
Start Time:	Friday, January 9, 2009, 8:27 AM (0827) UTC
End Time:	Friday, January 9, 2009, 8:28 AM (0828) UTC
Description:	Internet2 IP Network Backbone Circuit SALT-SEAT was briefly unavailable to the community while Level(3) Communications completed the fiber move in Seattle. Maintenance has been completed.

Downtime and Availability

Internet2 IP Core Nodes	Down Time	Reporting Period Availability	52 Week Availability
CHIC T640	1 hr 24 min	99.16667%	99.98202%
NEWY T640	0 hr 0 min	100.00000%	99.99924%
SEAT T640	0 hr 0 min	100.00000%	99.98713%
WASH T640	0 hr 0 min	100.00000%	99.99943%
HOUS T640	0 hr 0 min	100.00000%	99.99962%
LOSA T640	0 hr 0 min	100.00000%	99.99849%
ATLA T640	0 hr 0 min	100.00000%	99.99962%
SALT T640	0 hr 0 min	100.00000%	99.99868%
KANS T640	0 hr 0 min	100.00000%	99.99962%

Aggregate Internet2 IP Core Nodes	1 hr 24 min	99.90741%	99.99598%

** Less than 52 weeks of data available

Internet2 IP Backbone Circuits	Down Time	Reporting Period Availability	52 Week Availability
I2-ATLA-CHIC-O192-03917	0 hr 0 min	100.00000%	99.78864%
I2-CHIC-NEWY-O192-03913	0 hr 0 min	100.00000%	99.78864%
I2-CHIC-KANS-O192-03918	0 hr 0 min	100.00000%	99.97162%
** I2-CHIC-KANS-O192-03919	0 hr 0 min	100.00000%	99.98411%
I2-CHIC-WASH-O192-03915	0 hr 0 min	100.00000%	99.68267%
I2-NEWY-WASH-O192-03914	0 hr 0 min	100.00000%	99.97578%
** I2-NEWY32AOA-WASH-10GE-04643	0 hr 0 min	100.00000%	100.00000%
I2-ATLA-WASH-O192-03916	0 hr 0 min	100.00000%	99.83046%
I2-ATLA-HOUS-O192-03922	0 hr 0 min	100.00000%	99.61115%
I2-KANS-SALT-O192-03920	0 hr 0 min	100.00000%	99.99981%
I2-SALT-SEAT-O192-03926	0 hr 54 min	99.46429%	99.81740%
I2-HOUS-LOSA-O192-03923	0 hr 0 min	100.00000%	99.79015%
I2-LOSA-SALT-O192-03925	0 hr 0 min	100.00000%	99.99659%
I2-LOSA-SEAT-O192-03924	1 hr 2 min	99.38492%	99.94513%

Aggregate All Internet2 IP Backbone Circuits	1 hr 56 min	99.91780%	99.87015%

Upcoming Scheduled Maintenances

Ticket No.:	13478:45
Subject:	Internet2 IP Backbone Circuit LOSA-SEAT Maintenance
Affected:	Backbone Circuit LOSA-SEAT
Start Time:	Friday, January 16, 2009, 6:00 AM (0600) UTC
End Time:	Friday, January 16, 2009, 8:00 AM (0800) UTC
Description:	Circuit Provider Level(3) Communications is performing a scheduled hardware maintenance in Seattle, WA. An outage of 25 minutes is expected, however the entire window is reserved.