Internet2 IP Network Operations Report
03/02/2009 - 03/08/2009

Internet2 IP Network Operations Center
at Indiana University

New Connections

None


Upgrades

None


New Services

None


Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

137522-High 2-High Internet2 IP Network Backbone Circuit CHIC-ATLA Brief Outage Resolved Circuit - Damaged Fiber 03/02/2009 9:51 PM 03/02/2009 9:52 PM
137582-High 2-High Internet2 IP Network Backbone Circuit CHIC-ATLA Outage Resolved Circuit - Damaged Fiber 03/03/2009 12:25 PM 03/03/2009 12:50 PM
137682-High 2-High Internet2 IP Network Backbone Circuit HOUS-KANS Brief Outage Resolved Circuit - Other 03/05/2009 7:22 PM 03/05/2009 7:23 PM

Unscheduled Outages Detail


Ticket No.:13752:45
Subject:Internet2 IP Network Backbone Circuit CHIC-ATLA Brief Outage Resolved
Affected:Backbone Circuit CHIC-ATLA
Start Time:Monday, March 2, 2009, 9:51 PM (2151) UTC
End Time:Monday, March 2, 2009, 9:52 PM (2152) UTC
Description:Backbone Circuit CHIC-ATLA was briefly unavailable to the community. Level(3) Communications has identified the cause of the outage as damaged fiber in Nashville, TN. Maintenance will be scheduled in the future to permanently repair the fiber.

Ticket No.:13758:45
Subject:Internet2 IP Network Backbone Circuit CHIC-ATLA Outage Resolved
Affected:Backbone Circuit CHIC-ATLA
Connector Indiana GigaPOP*
Connector KyRON
Connector Univ. of Memphis
Start Time:Tuesday, March 3, 2009, 12:25 PM (1225) UTC
End Time:Tuesday, March 3, 2009, 12:50 PM (1250) UTC
Description:Backbone Circuit CHIC-ATLA is now available to the community following a maintenance by Level(3) Communications to repair fiber in Nashville, TN. There were difficulties with this maintenance that pushed it past the expected window. IP traffic re-routed during the outage. This maintenance is complete. * Denotes multi-homed status

Ticket No.:13768:45
Subject:Internet2 IP Network Backbone Circuit HOUS-KANS Brief Outage Resolved
Affected:Backbone Circuit HOUS-KANS
Start Time:Thursday, March 5, 2009, 7:22 PM (1922) UTC
End Time:Thursday, March 5, 2009, 7:23 PM (1923) UTC
Description:Internet2 IP Network Backbone Circuit HOUS-KANS was briefly unavailable to the community. Level(3) Communications reported a railroad crew digging between Marquez and Coriscana, TX bumped the fiber causing the interruption. No further impact to service is expected.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

13727 3-Elevated 2-High Internet2 IP Network Backbone Circuit KANS-SALT Circuit Maintenance Completed Circuit 03/02/2009 4:04 AM 03/02/2009 4:12 AM
13737 3-Elevated 2-High Internet2 IP Network Backbone Circuit KANS-SALT Maintenance Completed Circuit 03/03/2009 6:46 AM 03/03/2009 6:55 AM
13756 3-Elevated 2-High Internet2 IP Network Backbone Circuit CHIC-ATLA Emergency Maintenance Completed Circuit 03/03/2009 11:50 AM 03/03/2009 11:51 AM
13720 3-Elevated 1-Critical Internet2 IP Network Core Node LOSA Maintenance Completed Hardware 03/04/2009 11:43 AM 03/04/2009 11:45 AM

Scheduled Maintenances Detail

Ticket No.:13727:45
Subject:Internet2 IP Network Backbone Circuit KANS-SALT Circuit Maintenance Completed
Affected:Backbone Circuit KANS-SALT
Start Time:Monday, March 2, 2009, 4:04 AM (0404) UTC
End Time:Monday, March 2, 2009, 4:12 AM (0412) UTC
Description: Backbone Circuit KANS-SALT was briefly unavailable while Level(3) Communications performed circuit maintenance in Denver, CO. Maintenance has been completed.

Ticket No.:13737:45
Subject:Internet2 IP Network Backbone Circuit KANS-SALT Maintenance Completed
Affected:Backbone Circuit KANS-SALT
Start Time:Tuesday, March 3, 2009, 6:46 AM (0646) UTC
End Time:Tuesday, March 3, 2009, 6:55 AM (0655) UTC
Description: Backbone Circuit KANS-SALT was unavailable to the community while Level (3) Communications performed circuit maintenance in Weld County, CO. A brief outage was observed. Maintenance has been completed.

Ticket No.:13756:45
Subject:Internet2 IP Network Backbone Circuit CHIC-ATLA Emergency Maintenance Completed
Affected:Backbone Circuit CHIC-ATLA
Connector Indiana GigaPOP*
Connector KyRON
Connector Univ. of Memphis
Start Time:Tuesday, March 3, 2009, 11:50 AM (1150) UTC
End Time:Tuesday, March 3, 2009, 11:51 AM (1151) UTC
Description: Backbone Circuit CHIC-ATLA was briefly unavailable to the community while Level(3) Communications performed circuit maintenance in Nashville, TN. There were complications with this maintenance and further outages will be tracked in 293:100.

Ticket No.:13720:45
Subject:Internet2 IP Network Core Node LOSA Maintenance Completed
Affected:Core Node LOSA and its IXPs, Peers, Connectors and
Participants
Start Time:Wednesday, March 4, 2009, 11:43 AM (1143) UTC
End Time:Wednesday, March 4, 2009, 11:45 AM (1145) UTC
Description: Core Node LOSA was briefly unavailable to the community while Internet2 Engineers performed an RE swap on the router. Maintenance has been completed.


Downtime and Availability



Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T6400 hr 0 min100.00000%99.98197%
NEWY T6400 hr 0 min100.00000%99.99924%
SEAT T6400 hr 0 min100.00000%99.98956%
WASH T6400 hr 0 min100.00000%99.99886%
HOUS T6400 hr 0 min100.00000%100.00000%
LOSA T6400 hr 2 min99.98016%99.99810%
ATLA T6400 hr 0 min100.00000%99.99905%
SALT T6400 hr 0 min100.00000%99.99867%
KANS T6400 hr 0 min100.00000%99.99810%

Aggregate Internet2 IP Core Nodes0 hr 2 min99.99780%99.99595%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-ATLA-CHIC-O192-039170 hr 27 min99.73214%99.78256%
I2-CHIC-NEWY-O192-039130 hr 0 min100.00000%99.78806%
I2-CHIC-KANS-O192-039180 hr 0 min100.00000%99.97192%
** I2-CHIC-KANS-O192-039190 hr 0 min100.00000%99.98406%
I2-CHIC-WASH-O192-039150 hr 0 min100.00000%99.68181%
I2-NEWY-WASH-O192-039140 hr 0 min100.00000%99.96680%
** I2-NEWY32AOA-WASH-10GE-046430 hr 0 min100.00000%100.00000%
I2-ATLA-WASH-O192-039160 hr 0 min100.00000%99.97021%
I2-ATLA-HOUS-O192-039220 hr 0 min100.00000%99.60838%
I2-KANS-SALT-O192-039200 hr 17 min99.83135%99.99658%
I2-SALT-SEAT-O192-039260 hr 0 min100.00000%99.80571%
I2-HOUS-LOSA-O192-039230 hr 0 min100.00000%99.88995%
I2-LOSA-SALT-O192-039250 hr 0 min100.00000%99.99658%
I2-LOSA-SEAT-O192-039240 hr 0 min100.00000%99.94099%

Aggregate All Internet2 IP Backbone Circuits0 hr 44 min99.96882%99.88454%





Upcoming Scheduled Maintenances