Internet2 IP Network Operations Report
03/25/2013 - 03/31/2013

Internet2 IP Network Operations Center
at Indiana University

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Unscheduled Outages Summary

Ticket Number Customer Impact Network Impact Title Outage Type Start Time (UTC) End Time (UTC)

206062-High 2-High Internet2 IP Network Backbone Circuit CHIC-CLEV Outage Resolved Circuit - Damaged Fiber 03/26/2013 6:54 PM 03/27/2013 3:54 AM
206333-Elevated 3-Elevated Internet2 IP Network Backbone Circuit HOUS-KANS Outage Resolved Unannounced Maintenance 03/30/2013 7:53 AM 03/30/2013 8:44 AM

Unscheduled Outages Detail

Ticket No.:20606:45
Subject:Internet2 IP Network Backbone Circuit CHIC-CLEV Outage Resolved
Affected:Backbone Circuit CHIC-CLEV
Start Time:Tuesday, March 26, 2013, 6:54 PM (1854) UTC
End Time:Wednesday, March 27, 2013, 3:54 AM (0354) UTC
Description:Backbone Circuit CHIC-CLEV is now available. Level (3) Communications has located a fiber cut in Detroit, MI. A splicing crew had arrived on site and completed the fiber splicing. The System has been restored with a temporary fix, however a more permanent fix will be implemented at a later date. No further outages are expected.

Ticket No.:20633:45
Subject:Internet2 IP Network Backbone Circuit HOUS-KANS Outage Resolved
Affected:Backbone Circuit HOUS-KANS
ION Backbone Circuit HOUS-KANS
Start Time:Saturday, March 30, 2013, 7:53 AM (0753) UTC
End Time:Saturday, March 30, 2013, 8:44 AM (0844) UTC
Description:The above affected was unavailable. The reason for the outage was due to Level(3) Communications performing maintenance to replace damaged long haul cable in Houston, Texas. IP traffic re-routed. Maintenance has been completed. No further outage are expected.

Scheduled Maintenances Summary

Ticket Number Customer Impact Network Impact Title Maintenance Type Start Time (UTC) End Time (UTC)

20578 3-Elevated 1-Critical Internet2 IP Network Core Node KANS Maintenance Completed Hardware 03/29/2013 4:01 AM 03/29/2013 5:24 AM

Scheduled Maintenances Detail

Ticket No.:20578:45
Subject:Internet2 IP Network Core Node KANS Maintenance Completed
Affected:Core Node KANS and its Connectors and Participants
Start Time:Friday, March 29, 2013, 4:01 AM (0401) UTC
End Time:Friday, March 29, 2013, 5:24 AM (0524) UTC
Description: Core Node KANS was unavailable while Internet2 Engineers performed a router upgrade. Maintenance has been completed. All connections to the Core Node were affected.

Downtime and Availability

Internet2 IP Core NodesDown TimeReporting Period Availability52 Week Availability
CHIC T16000 hr 0 min100.00000%99.98387%
NEWY T16000 hr 0 min100.00000%100.00000%
SEAT MX9600 hr 0 min100.00000%99.96699%
WASH T16000 hr 0 min100.00000%99.99905%
HOUS MX9600 hr 0 min100.00000%99.99203%
LOSA T16000 hr 0 min100.00000%100.00000%
ATLA T16000 hr 0 min100.00000%99.99962%
SALT T16000 hr 0 min100.00000%99.97970%
KANS T16000 hr 0 min100.00000%99.99981%

Aggregate Internet2 IP Core Nodes0 hr 0 min100.00000%99.99123%

** Less than 52 weeks of data available

Internet2 IP Backbone CircuitsDown TimeReporting Period Availability52 Week Availability
I2-HOUS-LOSA-10GE-055590 hr 0 min100.00000%99.27994%
I2-ATLA-CHIC-10GE-054190 hr 0 min100.00000%99.81387%
** I2-HOUS-KANS-10GE-055600 hr 51 min99.49405%99.98254%
I2-CHIC-NEWY32AOA-10GE-052390 hr 0 min100.00000%99.96015%
** I2-CHIC-NEWY32AOA-10GE-056670 hr 0 min100.00000%99.96015%
** I2-NEWY32AOA-WASH-100GE-061260 hr 0 min100.00000%99.64917%
** I2-CHIC-WASH-100GE-061790 hr 0 min100.00000%99.99051%
** I2-HOUS-KANS-10GE-055610 hr 51 min99.49405%99.78142%
I2-ATLA-WASH-10GE-052510 hr 0 min100.00000%99.71957%
I2-ATLA-WASH-10GE-051330 hr 0 min100.00000%99.71957%
I2-ATLA-HOUS-10GE-054230 hr 0 min100.00000%99.77876%
** I2-ATLA-HOUS-10GE-055620 hr 0 min100.00000%99.77876%
** I2-KANS-SALT-10GE-055661 hr 23 min99.17659%99.93720%
I2-KANS-SALT-10GE-051381 hr 23 min99.17659%99.93701%
** I2-SALT-SEAT-10GE-055650 hr 0 min100.00000%99.96547%
** I2-SALT-SEAT-10GE-055730 hr 0 min100.00000%99.97970%
** I2-LOSA-SALT-10GE-055710 hr 0 min100.00000%99.97249%
** I2-LOSA-SALT-10GE-055630 hr 0 min100.00000%99.96414%
I2-ATLA-CHIC-10GE-056380 hr 0 min100.00000%99.86737%
I2-CHIC-KANS-10GE-055670 hr 0 min100.00000%99.97211%
I2-CHIC-KANS-10GE-055680 hr 0 min100.00000%99.97363%
I2-CHIC-KANS-10GE-059761 hr 23 min99.17659%99.95788%
I2-LOSA-SEAT-10GE-055640 hr 0 min100.00000%99.96964%
I2-LOSA-SEAT-10GE-055720 hr 0 min100.00000%99.97325%
I2-HOUS-LOSA-10GE-055810 hr 0 min100.00000%99.27994%

Aggregate All Internet2 IP Backbone Circuits5 hr 51 min99.86071%99.84657%

Upcoming Scheduled Maintenances

Ticket No.:20621:45
Subject:Internet2 IP Network Backbone Circuit CHIC-KANS Maintenance
Affected:Backbone Circuit CHIC-KANS
Start Time:Tuesday, April 9, 2013, 5:00 AM (0500) UTC
End Time:Tuesday, April 9, 2013, 11:00 AM (1100) UTC
Description: Backbone Circuit CHIC-KANS will be unavailable while circuit provider Engineers perform maintenance. An outage up to four hours is expected; however, the entire window is reserved. IP traffic will re-route during this maintenance.